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тАО08-13-2007 06:27 AM
тАО08-13-2007 06:27 AM
HP ProLiant Smart Array SAS/SATA Controller Driver issues
HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2003
The current version is 5.2.0.32 and the two newer versions available are 6.6.0.32 which comes with PSP 7.80A and 6.6.2.32. I have tried applying both to all servers but it comes back with result code 3 and the following message...
---------------------------------------------------------------------------
Setup Session Beginning 14/08/2007 - 4:22:25 AM
---------------------------------------------------------------------------
Command Line Parameters Given: /silent
Name: HP ProLiant Smart Array SAS/SATA Controller Driver for
Windows Server 2003
New Version: 6.6.2.32
Beginning Silent Session...
The software will not be installed on this system because the required
hardware is not present in the system or the software/firmware doesn't
apply to this system.
Installation will not continue.
---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------
I tried installing Microsoft KB932755 which is mentioned on the driver downlaod page but that made no differnce. If this driver is truly not needed how can I supress the critical error warning so that it does not show in HP SIM?
All servers are running 2003 SP1. Any help would be greatly appreciated.
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тАО08-13-2007 07:23 AM
тАО08-13-2007 07:23 AM
Re: HP ProLiant Smart Array SAS/SATA Controller Driver issues
did you try installing psp 7.9?
regards
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тАО08-13-2007 07:32 AM
тАО08-13-2007 07:32 AM
Re: HP ProLiant Smart Array SAS/SATA Controller Driver issues
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тАО08-13-2007 07:46 AM
тАО08-13-2007 07:46 AM
Re: HP ProLiant Smart Array SAS/SATA Controller Driver issues
PSP 7.9 has this one
which is version 6.8.0.32
http://h18023.www1.hp.com/support/files/server/us/download/27543.html
PSP 7.9
http://h18023.www1.hp.com/support/files/server/us/download/27534.html
regards
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тАО08-13-2007 07:50 AM
тАО08-13-2007 07:50 AM
Re: HP ProLiant Smart Array SAS/SATA Controller Driver issues
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тАО08-13-2007 08:02 AM
тАО08-13-2007 08:02 AM
Re: HP ProLiant Smart Array SAS/SATA Controller Driver issues
I have had this (infrequently) in the past with tape library drivers that showed as needing critical updates but the drivers could not find the hardware required to apply the driver to. I ended up ingoring the HP SIM warnings but this is not the way I want to move forward as it makes it unclear when viewing the screen at a glance, what is wrong or not.
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тАО08-16-2007 06:38 PM
тАО08-16-2007 06:38 PM
Re: HP ProLiant Smart Array SAS/SATA Controller Driver issues
can you please post the Hardware (DLxxx, MLxxx, P400, P600, ...) and the BIOS level of the system and the controler? I've ~10 servers with P400 controlers, and all working w/o any problems. But some months ago I had a similar problem with an other driver which I can't install, the was an old SMART BIOS level the reason. After flashing the BIOS I could install the driver.
Regards
Holger