HP Proliant DL160 G6 - Physical drive status: Predictive failure

[elfinith]

Greetings!

I have HP Proliant DL160 G6 server (model No. 590161-421) configured with two logical volumes (both RAID 1), first contains two 300Gb SAS physical drives (boxes 1-2), second - a pair of 2 TB SATA HDD (boxes 3-4).
The problem is the amber LED indicator flashing at box 1.

ADU reports:

physicaldrive 1I:1:1 (port 1I:box 1:bay 1, 300 GB): Predictive Failure

More Device Flags:

0 SMART Predictive Failure Supported Informational
1 SMART Predictive Failure Errors Are Recorded In The Factory MP Data For This Drive Warning
2 SMART Predictive Failure Is Enabled Informational
3 SMART Predictive Failure Errors Are Recorded In The Since Power MP Data For This Drive Warning
4 Device Attached To Internal Connector Informational
5 Configured Data Drive Informational

But report contains no failure reason:

Last Failure Reason No Failure (0x00)

ACU report is attached to message.

I suppose that physical drive is functional at the present moment, but there will be errors that possible in future.

Please advise the best practice, which I suppose to do - to perform th hot swap of drive (if my model supports it), or shut down server and swap the drive offline. How long the rebuild process will continue (300GB SAS HDD)?

Are any additional actions from me when hot swapping (except for the removal of old and installation of new HDD)?

Thanks in advance

[Suman_1978]

Hi,

According to the attached ADU report, the Physical Drive (300 GB SAS HDD) 1I:1:1, is having Predictive failure.

It means that will fail soon and you may replace it before it completely fails.

If you check the ADU report further down, you will see the following:

Smart Array P410 in slot 4 : Internal Drive Cage at Port 1I : Box 1 : Physical Drive (300 GB SAS HDD) 1I:1:1 : Monitor and Performance Statistics (Since Factory)
Read Errors Hard 0x0000025c
Read Errors Hard 0x00000005

So looks like the drive is having Read Errors.

Hexadecimal number against Read or Write Errors should be all zero's.

Thank You!
I am a HP employee
__________________________________________
Was the post useful? Click on the white KUDOS! Thumb below to say Thank You!

Useful Links for ProLiant Servers

Self Solve Options for ProLiant Servers

[elfinith]

Thanks!
Does my model support hot swapping od physical drives? Can I swap broken HDD without turning server off?

[Suman_1978]

Hi,

The drive model number is EF0300FARMU according to ADU report.

Refer to this link Hard Drive Model Number Matrix and search for the model number.

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00305257

The model number is same for Hot Plug and Non-Hot Plug hard drives, only the part number on the drive itself differs.

Refer to these links for more help:

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00287810

http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/DL160-SATA-hot-swap-vs-non-hot-swap/td-p/5404441

Thank You!
I am a HP employee
__________________________________________
Was the post useful? Click on the white KUDOS! Thumb below to say Thank You!

Useful Links for ProLiant Servers

Self Solve Options for ProLiant Servers

[elfinith]

I have HDD with model No. EF0300FATFD (with same Spare Part Number as the source HDD). Only FW File Version differs.
Both listed in the table "Serial Attached SCSI (SAS) 3.5" Hot Plug Drives for EVA P6300/P6500".
Does it fit for spare?