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HP Proliant DL160 G6 shutdown problem in Win 2003 Std. 32 bit after completing installation

hamid sadiq
Occasional Visitor

HP Proliant DL160 G6 shutdown problem in Win 2003 Std. 32 bit after completing installation

We have recently purchased new HP ProLiant DL160 G6 servers with 2.00 GHz, 1x160 GB SATA HDD Non Hot plug. We replaced the hard drive with two 250GB SATA drives and create a RAID 1+0. When we install windows server 2003 Std. edition 32 bit, server works fine during installation ie. it restarts normally after updating latest windows updates, but when we finished installation and when we tried to shut down server, it stop responding (I see the Windows shutting down window, the screen remain gray and the mouse pointer stop
responding), so I have to power off the system with the button. We have reinstall Win2003 but same problem, there is no other application installed yet.

Would appreciate if someone guide us how to fix this problem.

Thanks,

Hamid
1 REPLY
hamid sadiq
Occasional Visitor

Re: HP Proliant DL160 G6 shutdown problem in Win 2003 Std. 32 bit after completing installation

After installing HP ProLiuant Smart Array SAS/SATA Controller Driver for Windows 2003 (CP010928.exe)the shutdown problem resolved. Special thanks to HP Tech support for solution.