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HP Proliant DL360 G5 - Fan Solution Not Sufficient

stace
Occasional Visitor

HP Proliant DL360 G5 - Fan Solution Not Sufficient

We had one supposedly redundant fan fail, and this brought the whole server down. The server would no longer boot up with just one of the fans down saying "Fan Block 1 Failure", AND "Fan Solution Not Sufficient". I thought that these were supposed to be redundant, the other two were still working...Anyone have this happen on a brand new DL360 G5 before?
4 REPLIES
Gary Antonio Benavides
Trusted Contributor

Re: HP Proliant DL360 G5 - Fan Solution Not Sufficient

This Proliant DL360 G5 has three fan modules, but they are not redundants, the server will not boot if there is fan failure. If a fan module fails you might get a POST Error "1611 fan block 1 failure fan solution not sufficient fan solution failure" and the server shuts down after 3 seconds, to prevent overheating. It might happen that one of the three fan module connectors not being fully seated
If it's not fun, you're not doing it right
stace
Occasional Visitor

Re: HP Proliant DL360 G5 - Fan Solution Not Sufficient

What do you mean they are not redundant? Straight from HP's website: "What's more, the DL360 G5 steps up the fault tolerant in an ultra dense platform with redundant power, redundant fans, mirrored memory or online spare memory, embedded RAID capability, and full-featured remote Lights-Out management."
Gary Antonio Benavides
Trusted Contributor

Re: HP Proliant DL360 G5 - Fan Solution Not Sufficient

Yes! Each fan Module has three fans. If one fan from the fan module fails the server will be able to work, but if the fan module fails or the fan board module fails the server will not boot. The redundancy is on each fan from the fan module. You might have a fan module failure, so the server will not boot.
If it's not fun, you're not doing it right
Gary Antonio Benavides
Trusted Contributor

Re: HP Proliant DL360 G5 - Fan Solution Not Sufficient

Check the Proliant DL360 G5 User Guide on page 38 Fan Modules:

http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf
If it's not fun, you're not doing it right