HP Proliant DL380 G4 No Display ,No Post one single long Beep

[Manmohan Dwivedi]

Hi i have one DL 380G4 Server . its given the problem no display ,no post givn long beep when i
powering on the server . i have tryied with minimum configuration but the problem is same .

please help for diagnosing what part need to replace motherboard or raiser booard ??

Thanks & regards
Manmohan Dwivedi

[Pieter 't Hart]

you can check indicator LED's on the mother board.
You can also try to access the ILO port to obtain information.

[Manmohan Dwivedi]

Hi

1. all indicator LED's showing green on the mother board

2. how i can access ILO . i am not aware what is static ip ,user name and password of ILO boar .

requested you to kindly help for diagnosing .when i powering on the server its given long
beep & no display & no post

[Pieter 't Hart]

did you look at this document?
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00300504/c00300504.pdf

I found no single "long" beep, only folowed by a short one.

try the diagnosis flowchart on page-22+.

[Manmohan Dwivedi]

When I power on the system, it give a long beep and repeates after a while continuously. I don't see anything on the VGA monitor. In the iLO remote console, I only see a message "Monitored system is resetting". I don't know what's wrong. I referred the proliant diagnostics manual but don't see a mention of the beep.

I did check the LEDs on the system board and reset the DIMMs, used other slots but no avail.

Front LEDs are Green I don't see any errors in iLO event log or in IML.

I also try clear CMOS using system maintenance switch - number 6


Kindly help me in troubleshooting .


Regards
Manmohan Dwivedi

[Pieter 't Hart]

take a few steps back.

what happend to this system before it didn't boot anymore.
- was it a spare system, long time not used?
- is it a "new" (newly accuired) system
- did the system suddely die?
- did you change anything on this system before it died?

[Manmohan Dwivedi]

Hi

This was a live system , when it Died suddenly. as per my knowledge no changes were made on both S/w adn H/w front

[Pieter 't Hart]

- is the monitor directly connected or through a KVM-switch?
- did you only power-off/on with the button or did you really remove the (both) power-cables?

[Manmohan Dwivedi]

Hi

- monitor directly connected on server VGA port
- only power-off/on with the button . I also tryied with both the conditions .

[JOEL AQUINO]

I, too, have an HP Proliant DL380 G4 server with no display. I tried the other console port and get no response. As for the using the iLo port, this requires configuring the port with either a dynamic or static IP address. In doing so, the POST BIOS needs to appear in order to get into the menu and make the changes.

Are there any other options for troubleshooting this issue?

Regards,

Joel