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HP Proliant DL380 G5 all drives in RAID blink green 2 Hz

MOHIZ
Occasional Visitor

HP Proliant DL380 G5 all drives in RAID blink green 2 Hz

hello,
I have 2 HP proliant DL380 G5 server and one of them crashes often.
When that happens the screen is blank, the keyboard and mouse do not respond and indicator lights LEDs of all RAID disks blink green every 2 seconds (see video attached). As soon as I simply presses the power button the server stops.
Thank you for helping me find the problem.

 

 

 

 

3 REPLIES
Suman_1978
HPE Pro

Re: HP Proliant DL380 G5 all drives in RAID blink green 2 Hz

Hi,

 

After the server stops, can you switch ON the server back and bring it back online?

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03426341

 

Here the issue could be with the following components:

Smart Array Controller and/or its Firmware.

BBWC module.

SAS Cables.

Hard Drive backplane.

 

If the server comes back online, it would be better to get the Array Diagnostic Utility report and check the Integrated Management Log and Event Log for any issues.

 

 

Thank You!
I am a HP employee
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MOHIZ
Occasional Visitor

Re: HP Proliant DL380 G5 all drives in RAID blink green 2 Hz

The server normally back on and running smoothly.
There is no error in the Windows logs.
I made a diagnosis of RAID controller with ACU and it has not reported any problem.
The prolème occurs every 3-2 days and it started last week.

MOHIZ
Occasional Visitor

Re: HP Proliant DL380 G5 all drives in RAID blink green 2 Hz

I have still no possible solution.