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06-29-2018 04:59 AM
06-29-2018 04:59 AM
HP Proliant DL380 G9 / HPE Smart Array P440ar Controller: not detected intermittently
HP Proliant DL380 G9 / HPE Smart Array P440ar Controller: not detected intermittently
from time to time, the smart array freeze and the fans produce an excessif noise.
i have try to update the firmware, the smart array card not detected.
Please, need your support
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07-01-2018 08:38 PM
07-01-2018 08:38 PM
Re: HP Proliant DL380 G9 / HPE Smart Array P440ar Controller: not detected intermittently
Hi,
My assumption is that the Card is either failing or the slot is failing.
Try the card in a different slot if available.
(Page#6) https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=c04346247
Thank You!
I am a HPE employee
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07-03-2018 06:01 AM
07-03-2018 06:01 AM
Re: HP Proliant DL380 G9 / HPE Smart Array P440ar Controller: not detected intermittently
Hi Team,
DL380 G9 has only one slot for smart array.
by checking the smart array card in another server, i received the same issue.
so, it seems the smart array card P440ar has manufacturing defect.
So now i am working to order another card for replacement.
Tx!
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