HP Proliant DL380 R03

[amukad]

Hi there..I really need your help regarding this server. When I boot up, there is no video display and there is a orange light on the motherboard CR49. I tried reseating the memory cards or even change to new ones and still could not see any display in the monitor. Please help me out.

[udo dämgen_1]

I don`t know if it work, but I would try to put in a PCI VGA card. Maybe the onboard VGA card is damaged?

[amukad]

Thanks but I don't think this server has the capability to install pci video cards only..use the onboard card. Anyone out there? please help

[TarunJain]

Hi amukad,
Have to tried to boot server on minimum configuration?
If not then kindly remove all NIC and storage controller then boot the server on single processor, two DIMM
Update us if there is any change in status

[amukad]

hi there..thanks...already remove storage hard drives and unplug network cable and still the same. what is the cr49 orange light on the motherboard. please help me out

[TarunJain]

Hi Amukad,
CR49 is not documented so its hard to tell its function.
May be the system board needs to be replaced

[amukad]

Yes. try also to google it but could not find the meaning. Can HP Technicans help? Can this problem fixed? changing the motherboard is a big work for a server.

[TarunJain]

I can understand your concern.
But I don't think so there is any other way around.

[kama_1]

Had the same problem (CR49). I removed the CPUs and remounted them. Problem gone.

[TarunJain]

Hi Kama,
Thanks for sharing information.
Did you faced this on DL380 G3 server?

Amukad,
Nearly a month has passed since you posted this issue.
Could you share its status now?