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HP Proliant DL380 R03

amukad
Occasional Visitor

HP Proliant DL380 R03

Hi there..I really need your help regarding this server. When I boot up, there is no video display and there is a orange light on the motherboard CR49. I tried reseating the memory cards or even change to new ones and still could not see any display in the monitor. Please help me out.
12 REPLIES
udo dämgen_1
Occasional Contributor

Re: HP Proliant DL380 R03

I don`t know if it work, but I would try to put in a PCI VGA card. Maybe the onboard VGA card is damaged?
amukad
Occasional Visitor

Re: HP Proliant DL380 R03

Thanks but I don't think this server has the capability to install pci video cards only..use the onboard card. Anyone out there? please help
TarunJain
Respected Contributor

Re: HP Proliant DL380 R03

Hi amukad,
Have to tried to boot server on minimum configuration?
If not then kindly remove all NIC and storage controller then boot the server on single processor, two DIMM
Update us if there is any change in status
amukad
Occasional Visitor

Re: HP Proliant DL380 R03

hi there..thanks...already remove storage hard drives and unplug network cable and still the same. what is the cr49 orange light on the motherboard. please help me out
TarunJain
Respected Contributor

Re: HP Proliant DL380 R03

Hi Amukad,
CR49 is not documented so its hard to tell its function.
May be the system board needs to be replaced
amukad
Occasional Visitor

Re: HP Proliant DL380 R03

Yes. try also to google it but could not find the meaning. Can HP Technicans help? Can this problem fixed? changing the motherboard is a big work for a server.
TarunJain
Respected Contributor

Re: HP Proliant DL380 R03

I can understand your concern.
But I don't think so there is any other way around.
kama_1
Occasional Visitor

Re: HP Proliant DL380 R03

Had the same problem (CR49). I removed the CPUs and remounted them. Problem gone.
TarunJain
Respected Contributor

Re: HP Proliant DL380 R03

Hi Kama,
Thanks for sharing information.
Did you faced this on DL380 G3 server?

Amukad,
Nearly a month has passed since you posted this issue.
Could you share its status now?
kama_1
Occasional Visitor

Re: HP Proliant DL380 R03

>Did you faced this on DL380 G3 server?

Yes, I have exact the same model.
amukad
Occasional Visitor

Re: HP Proliant DL380 R03

Thanks all for your help. I will try to to resett the cpus and see if this works. Still not working but will try this step.

Thanks,
Amukad
Steffen Friedrich
Occasional Contributor

Re: HP Proliant DL380 R03

Hi,

i had the same Problem. I removed RAM, CPU, PPM-Module, put them back. And thanks God the DL380 is runnig now.

just for info...