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HP Proliant DL380G9 - HDD replacement

 
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temafey
Occasional Advisor

HP Proliant DL380G9 - HDD replacement

Hi!

So problem is that, my iLO of HP Proliant DL380G9 noticed that some problems with HDD

Status  Degraded (Predictive failure) Serial Number 03GHYAZC Model EG0600JEHMA Media Type HDD Capacity 600 GB Location Port 2I Box 3 Bay 7 Firmware Version HPD5 Drive Configuration Configured Encryption Status Not Encrypted

 

HDD MODEL that installed is EG0600JEHMA

i bought another driver HPE MODEL: EG000600JWJNP

 

I tried to compare them - it's look like everything is the same, only firmware is different HPD5 and HPD1 

Can someone tell me can i make a replacement with new drive?

Thank you in advance!

 

 

10 REPLIES 10
Torsten.
Acclaimed Contributor
Solution

Re: HP Proliant DL380G9 - HDD replacement

Drives always have product and spare part numbers.

Drives with same specs most of the times get the same numbers, even if these are different models.

Different models have different firmware.

How about the spare part numbers of your drives?


Hope this helps!
Regards
Torsten.

__________________________________________________
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Cali
Honored Contributor

Re: HP Proliant DL380G9 - HDD replacement

There is a Spare Part# or S/P# printet on the Disk.

Here it should be very small at the front label.

If it is the same, it is a full replace with same Specs.

The Number from your new Drive (EG000600JWJNP), is unknown to me.

Check by yourself: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c00305257

 


======================
That was not planned in this way.
temafey
Occasional Advisor

Re: HP Proliant DL380G9 - HDD replacement

thank you for the reply.

so spare part number of installed damaged drive i cannot see

spare part of new drive is 787646-001B

but also by this table https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04315770

looking by HPE Model Number i found that this is similar drives 

for example:

EG000600JWJNP HPD1 J9F46A 787646-001 HPE MSA 600GB 12G SAS 10K SFF(2.5IN) DUAL PORT ENTERPRISE 

EG0600JEHMA HPD5 J9F46A 787646-001 HPE MSA 600GB 12G SAS 10K SFF(2.5IN) DUAL PORT ENTERPRISE

as you can see difference only in firmware. 

but drives are different outwardly -  drive EG0600JEHMA that installed and damaged  has led indicators on front panel (drive behavior etc)

drive that i bought, doesn't have such kind of led indicators, only two small ones

so i confused little bit.

your assistance kindly required and will be appreciated

thank you in advance

temafey
Occasional Advisor

Re: HP Proliant DL380G9 - HDD replacement

any advices? 

thank you in advance!

Cali
Honored Contributor

Re: HP Proliant DL380G9 - HDD replacement

Same Part#, same Product, regardless of Manufactor or any LED.

HPE take care about this.

Change it.


======================
That was not planned in this way.
Torsten.
Acclaimed Contributor

Re: HP Proliant DL380G9 - HDD replacement

Looks like your new drive has the old style drive carrier (ore Gen8) and not the smart drive carrier.

Don't insert it, it may damage the slot.

 

new:

174271

 

old

 

502462a


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Cali
Honored Contributor

Re: HP Proliant DL380G9 - HDD replacement

I thought he meant only the LED from the drive itself.
Difficult without picture.

======================
That was not planned in this way.
temafey
Occasional Advisor

Re: HP Proliant DL380G9 - HDD replacement

exactly,

above on the picture is that one installed and failed now

below is new one i bought=(

 

temafey
Occasional Advisor

Re: HP Proliant DL380G9 - HDD replacement

so if it possible to define correctly drive using Part number,

how and where i can see this part number if drive is installed and working for now. iLo only shows HPE Model of drive, serial number and that's it

thank you in advance

temafey
Occasional Advisor

Re: HP Proliant DL380G9 - HDD replacement

so trying to find way to find exact drive for my HP Proliant DL380G9

now i know that it's possible to find only by Part number, not with any HPE Model number as i tried to find before.

Or if you know specs of your drive, you can find exact drive in the list of parts for your server for example like for my server

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04438847#N107D2

thank you everyone for replies!