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HP Proliant DL580 G5 crashes

 
LRP
Frequent Advisor

HP Proliant DL580 G5 crashes

I have two HP Proliant DL580 G5 (2 processors Intel Xeon 3.0, 4GB RAM, 3x72GB Sas Raid5) installed with Windows Server 2003.
People from Oracle used those machines to install Oracle Cluster (Real Aplications Cluster).
Now they are complaining that both machines crashes (one more than another).
I run diagnose tests from HP smartstar 7.70 and no hardware errors were found.
In Event viewer the system log only reports thar the "previous shutdown were unexpected".
IML reports this error: System Crash - Message : BugCheck, STOP: 0x0000FFFF (0x00000000, 0x00000000, 0x00000000, 0x00000000) - Class: Operating system.
Can anyone help me?
2 REPLIES
Prabhulj
Valued Contributor

Re: HP Proliant DL580 G5 crashes

Hi,

Please check this FORUM link

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=999460&admit=-682735245+1179224129976+28353475

This Stopcode is specific to Oracle Clustering and possibly caused due to "orafencedrv.sys" file.

Have you contacted Oracle regarding this failure.

Regards,
Prabhu


LRP
Frequent Advisor

Re: HP Proliant DL580 G5 crashes

I have installed all operating systems and now we have windows server 2003 x64, SP2, Proliant Support Pack 7.80 with all latest driver and firmware installed.
Also in MPIO i forced one of the fibre connections to the storage (EVA4000) to be the preferred.
People from Oracle have installed Oracle Cluster (Real Aplications Cluster).
Now they tell me that the machines worked fine for 2 days and then it crashes, but with no errors in Oracle log.
The bugcheck had changed to Bugcheck: 0x00000109.
This errors happens in both machines but not simultaneous (one in onde day and the other after two days).
Can anyone help me?
I sent the event viewer.