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HP Proliant DL580 G5 keeps on ASR

pj_11
Super Advisor

HP Proliant DL580 G5 keeps on ASR

Hello All,

We have the above Server but are fighting a up hill battle.I disabled the ASR not the first ASR.I have atatched a screen shot of error would anyone know what might be the problem.Diags ran and all passes.The Server is
running VMWARE.

Thanks

Mukesh
4 REPLIES
KarloChacon
Honored Contributor

Re: HP Proliant DL580 G5 keeps on ASR

pj_11
Super Advisor

Re: HP Proliant DL580 G5 keeps on ASR

Karlo,

The firmware is up to date.To me it looks as
it is a some sort of hardware issue.Ran diags for 2 days Server come back with no hardware errors.The Server will ASR once a month.The customer are also investigating
with VMWARE as to the blue screen.This is a
production Server so it is causing alot of
problems.May have to open case with HP once
VMWARE ocnfirm this is hardware related.

4xQuad core Proc.
64GB Ram.
3xNC360T
2xFibre cards qlogic.

Mukesh.
pj_11
Super Advisor

Re: HP Proliant DL580 G5 keeps on ASR

Hello All,

I opened a case with HP.They have confirmed that the error relates to a memory fault in
Bank4 and Bank5.The problem i have is this is what VMware is seeing via the O/S.The Service manual has the banks A through to h.I have been
told by HP this is BankD and BANKE.However i am
not totally convinced as there is no official documentation that i can find as to what VMware
is locating the faulty dimms.Does any one have
exposure from Vmware to determine and confirm for sure the dimm locations.

Thanks

PJ
marcus1234
Honored Contributor

Re: HP Proliant DL580 G5 keeps on ASR

Try a cpu identifier ,

make sure the cpu with highest steping is in order
feks highest stepping cpu in first slot,etc

quad cores can be picky about steppings especially under load.