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HP Proliant G8 not detecting USB devices

 
MohamedSulthan
Advisor

HP Proliant G8 not detecting USB devices

we have a proliant G9 NAS Storage in which it is when we connect to USB ports its not detecting and even the remote desktop were also not accessable. checked on the registry configuration as well, all were with default configuration..

suggest & Advice !!

Best Regards
Mohamed
System Engineer
5 REPLIES 5
vijay9
HPE Pro

Re: HP Proliant G8 not detecting USB devices

Hi Mohamed, 

Which ports are not working Rear or Front. Have you tried all the ports.

Please check the artilce from Microsoft 

https://support.microsoft.com/en-in/help/2830154/connected-usb-device-is-not-detected-in-windows

Please check in device manager, is there exclaimatory mark or the driver has been taken properly. 

Try updating the driver with latest SPP from the HPE site.  If all USB ports having the issue, please log ticket with HPE to troubleshoot further. 

 


I am an HPE employee

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vijay9
HPE Pro

Re: HP Proliant G8 not detecting USB devices

Regards,

Vijay BK


I am an HPE employee

Accept or Kudo

MohamedSulthan
Advisor

Re: HP Proliant G8 not detecting USB devices

All the ports were not detecting Dear

Best Regards
Mohamed
System Engineer
Jimmy Vance
Honored Contributor

Re: HP Proliant G8 not detecting USB devices


@MohamedSulthan wrote:

All the ports were not detecting Dear


is USB disabled in RBSU?

No support by private messages. Please ask the forum! 
MohamedSulthan
Advisor

Re: HP Proliant G8 not detecting USB devices

Dear Jimmy I need to check that or else need to reinstall it right ?

Best Regards
Mohamed
System Engineer