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07-25-2017 03:00 AM - edited 07-25-2017 06:17 AM
07-25-2017 03:00 AM - edited 07-25-2017 06:17 AM
Greetings,
I hope you can help me because I am experiencing an issue regarding the internal SD-card reader.
The main use of this part of the hardware is to boot a SSD which uses the ODD SATA Port. Once the SSD loads, the SD-card is not load anymore, until a server reboot (almost never).
Everything was working properly until this weekend when, suddenly, the server went powered off and stucked at boot point. Then I checked the iLO Diagnostics panel and I found this:
http://i.imgur.com/nNznPE4.png
"Controller firmware revision 2.10.00 Embedded media manager failed initialization".
Well, I did a bootable USB to keep the server working but I really want to know where can be the problem, because it is really strange if it was broken "by use", when the "use" of the SD reader is, almost, 0.
Thank you so much for your help!
Solved! Go to Solution.
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07-25-2017 07:13 AM
07-25-2017 07:13 AM
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
Did you try removing power from the server to totally reset iLO?
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07-25-2017 07:15 AM
07-25-2017 07:15 AM
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
Yes, I disconnected everything and kept it 10 mins off but nothing changed.
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07-27-2017 05:47 AM
07-27-2017 05:47 AM
SolutionHello,
this is a kknow issue of the NAND Flash of the iLO Board. Your iLO board must be connected to the LAN. Then you can format the NAND Flash and reinstall the Intelligent Provisioning software. See the following advisory:
You need a downtime of the server to reinstall the IP Software. You can format the NAND Flash online with the iLO Config Utility.
Thomas
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07-28-2017 12:26 AM - edited 07-28-2017 12:27 AM
07-28-2017 12:26 AM - edited 07-28-2017 12:27 AM
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
Hi Thomas,
Thanks for your answer. It seems a very good solution so I will try as soon as I can and come back to you. Hope I can fix the issue :-)
Regards
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08-09-2017 10:06 AM
08-09-2017 10:06 AM
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
If the issue is not corrected by the workaround, you'll have to ask HPE support to replace the motherboard (it means your NAND memory is dead).
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08-09-2017 03:58 PM
08-09-2017 03:58 PM
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
Best regards.
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03-02-2018 10:07 PM
03-02-2018 10:07 PM
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
Thanks a lot - this helped with my server!
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05-04-2018 12:20 AM
05-04-2018 12:20 AM
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
Hi all,
We had same problem here in my company with a couple of G8 servers. ILO Version were 2.55 (Aug 16 2017).
"Controller firmware revision 2.10.00 Embedded media manager failed initialization".
The only way we could fix it was downgrading the ILO firmware to 2.54 (Jun 15 2017) for that, addi the .rpm file to a bootable USB with SPP2018030.2018_0226.84 inside. you need to locate the folder were the packages are located and just drop the file with ILO 2.54 in.
Boot from the USB and select interactive updates. Then advanced options and select upgrade/downgrade in order to have the 2.54 listed.
After downgrading, boot a couple of times and the issue will dissapear. Then you will able to update again to ILO 2.55 if you wouold like to.
Cheers
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01-09-2019 10:15 PM - last edited on 09-28-2020 11:46 AM by Parvez_AL
01-09-2019 10:15 PM - last edited on 09-28-2020 11:46 AM by Parvez_AL
Re: HP Proliant Gen8 SD-CARD issue - iLO diagnostic
Hi,
I got the solution from this site for below error message.
Embedded Flash/SD-CARD : Controller firmware revision 2.10.00 NAND read failure
https://support.hpe.com/hpsc/doc/public/display?docId=a00048622en_us
Followed Steps from: Steps to perform a NAND format via the iLO GUI
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