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HP Proliant ML 350 G6 hdd shows amber led.

Javith
Visitor

HP Proliant ML 350 G6 hdd shows amber led.

Dear All,

I am facing the Hard disk of my Hp proliant ML 350 G6 is went to faulty led indication.

Here I attched the file. pls provide some solution to trouble shoot

5 REPLIES
gregersenj
HPE Pro

Re: HP Proliant ML 350 G6 hdd shows amber led.

This could be:

Smart Array controller / cache module has failed.

Drive Cage failure.

Dual HDD failure.

Cable failure.

 

Have you made any changes?

Check if every thing is firmly seated.

 

Check if Smart Array controller is detected during POST.

During POST, you get the bullits in the lower right corner turn blue.

Check for the Smart Array bullit.

When all bullits has turned blue, you get a prompt saying "Hit any key to ........"

If you hit Any key, you will see the ILo discovery and F8 prompt

And if the Smart Array Controller is still functional, it will be discovered and you will get a F8 prompt as well.

If you do see the Smart Array controller and get the F8 prompt, check if it can see the disks.

 

Also Check the IML, for HW failures. You can do that using the ILo or the Insight Diagnostics (HW test tool).

To run Insight Diagnostics.

Download the Latest SPP and the USB usility from hp.com/go/hpsc.

 

BR

/jag

Javith
Visitor

Re: HP Proliant ML 350 G6 hdd shows amber led.

Hi,

I can see the smart array during POST.Now i changed the controller with the new one.

after hitting F8, i could not see any disks.

Is firmware and drivers to be updated for the new controllers?

Javith
Visitor

Re: HP Proliant ML 350 G6 hdd shows amber led.

Attached Picture fyi.

gregersenj
HPE Pro

Re: HP Proliant ML 350 G6 hdd shows amber led.

So far you have replaced the drives and the RAID controller.

 

Could be Drive cage

Cables

Power to the drive cage

Cache module?

 

Firmware upgrade is a good idea, but I don't belive it will fix your failure.

 

Hmmm. Long shot. Could also be a system I/O bd failure - PCI slot/bus - I have seen that once. I can't remember what the failure looked like, but when Smart Array controller was installed on the PCI slots on the sys i/O bd. it failed. When I installed the SA in the PCI Riser cage, it worked.

 

You really need access to parts for this one.

 

BR

/jag

Javith
Visitor

Re: HP Proliant ML 350 G6 hdd shows amber led.

After Replacing backplance and firmware upgradaion system is ok now.Thanks for ur info..Bye