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HP Proliant ML350 G3 Stop Responding, with red light on system

Kees van Overveld
Occasional Contributor

HP Proliant ML350 G3 Stop Responding, with red light on system

After reinstalling our servers, HP Proliant ML350 G3, with Windows Server 2003, the systems more than once were totally frozen.
When looking at the system also the red light on the front is on. The only way the restart the system is to power off and on again.
The systems were installed using SmartStart 7.70. One of the systems is running a RAID 5, controlled by an Array 651 card. When configuring this system it had a 'red light stop' 4 times on one day!! When looking in the Windows event log nothing can be found.
When we were running Windows 2000 Server we had no problems at all...

What can we do to prevent this?

Regards/Kees
6 REPLIES
James ~ Happy Dude
Honored Contributor

Re: HP Proliant ML350 G3 Stop Responding, with red light on system

Hello Kees,

How much Memory u've got here ? Such situations, install OS with MINIMUM memory;

Also, Use Firmware Maintenance CD 7.9 to update all the Fimware;
http://h18023.www1.hp.com/support/files/server/us/download/27783.html

You may use SmartStart CD 7.9 as well, to install OS;
http://h18023.www1.hp.com/support/files/server/us/download/27730.html

& then install the Lastest PSP 7.9;
http://h18023.www1.hp.com/support/files/server/us/download/27534.html

Regards,
James.
James ~ Happy Dude
Honored Contributor

Re: HP Proliant ML350 G3 Stop Responding, with red light on system

Kees;
I went a bit off track; Where do you see the RED led ? Internal health LED ? DO you see RED led on the System board as well ?

James.
Kees van Overveld
Occasional Contributor

Re: HP Proliant ML350 G3 Stop Responding, with red light on system

I see the red light on the front of the system, just above the network activity light.
James ~ Happy Dude
Honored Contributor

Re: HP Proliant ML350 G3 Stop Responding, with red light on system

Kees,
Depending on How you have kept the server, Draw conclusions from the attatchments;

Regards,
James.
James ~ Happy Dude
Honored Contributor

Re: HP Proliant ML350 G3 Stop Responding, with red light on system

second
KarloChacon
Honored Contributor

Re: HP Proliant ML350 G3 Stop Responding, with red light on system

hi

what James means if according to the picture is cat be internal/external health if it internal:
- check system board
- check any light (LED)
- reseat componenets
- swap components
- minimum configuration
- ..

if it is external
- do you have redundant power supply?
- check another power cable
- another power source

regards
Didn't your momma teach you to say thanks!