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07-11-2019 04:31 AM
07-11-2019 04:31 AM
Hello Everyone
We have recently perchased a couple of the mentioned servers and are currently in the process of getting them up and running, but we have hit a bit of a snag as we are missing several drivers and I seem to be having trouble connecting to support.hpe.com where I think the drivers are kept.
The hardware IDs are
PCI\VEN_103C&DEV_3307&CC_0880
PCI\VEN_1077&DEV_8020&CC_0200 (Listed twice)
PCI\VEN_1590&DEV_005F&CC_0580
PCI\VEN_8086&DEV_1D04&CC_0104
Any help would be greatly appreciated.
Solved! Go to Solution.
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07-12-2019 01:37 AM - last edited on 12-13-2022 06:17 AM by Sunitha_Mod
07-12-2019 01:37 AM - last edited on 12-13-2022 06:17 AM by Sunitha_Mod
Re: HP Proliant dl380e g8 v2 - Server 2019 - Missing Drivers
Hello Haggletech,
I have checked the below PCI devices and seems that ILO, Qlogic and intel chipset drivers are not installed.
I would suggest to use the latest supported SPP for this server and install the same to ensure all drivers / HPE tools are installed.
Disclaimer :Data integrity is customer responsibility. HPE recommends to have data backup frequently and before performing any activity so that it can be restored during disaster recovery
[Moderator edit: Fixed the broken link.]
Regards
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07-12-2019 08:01 AM
07-12-2019 08:01 AM
Re: HP Proliant dl380e g8 v2 - Server 2019 - Missing Drivers
Hi Harsh_b
Thanks for your responce, I have installed G8.1 and it has cleared most of the driverless devices apart from one (well two) which are PCI\VEN_1077&DEV_8020&CC_0200
From what I can find on google these are our Fibre NIC drivers. I have opened up the server itself to double check and can see that it is a "HP NC523SFP 10Gb 2P Server Adapter", when going through the SPP 8.1, I didn't see any drivers on the install list either. I'm having trouble finding relevent drivers for these. I don't suppose you could point me in the right direction?
Thanks for the G8.1 reccomendation as you have saved me from a load of issues.
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07-15-2019 03:33 AM
07-15-2019 03:33 AM
SolutionNot to worry, I have found the drivers.
If anyone else is having this problem you need to download the QLE3242 in intelligent ethernet adapters from this link;
http://driverdownloads.qlogic.com/QLogicDriverDownloads_UI/Defaultnewsearch.aspx
The lastest drivers are in Windows Server 2012 R2, which can be used in 2019.
Thanks for the help