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тАО06-05-2008 05:29 PM - last edited on тАО03-30-2014 08:26 PM by Lisa198503
тАО06-05-2008 05:29 PM - last edited on тАО03-30-2014 08:26 PM by Lisa198503
HP SAS 72GB Part Number:443177-001
Hi all,
I have ML370 G5 server with P400 Smart array controller. Yesterday, i used the Array Diagnostic Utility check hard disk and i see this message:
"SLOT 1 Smart Array P400 Controller ERROR REPORT: Port 2I, Box 1, Bay 6 ... S.M.A.R.T. predictive failure errors have been detected in the factory Monitor and Performance data."
what is "S.M.A.R.T"? and why it cause this problem?
Please help me fix this!
Thanks so much
P.S. This thread has been moved from Disk to ProLiant Servers (ML,DL,SL). -HP Forum Moderator
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тАО06-05-2008 05:42 PM
тАО06-05-2008 05:42 PM
Re: HP SAS 72GB Part Number:443177-001
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тАО06-05-2008 11:00 PM
тАО06-05-2008 11:00 PM
Re: HP SAS 72GB Part Number:443177-001
Self-Monitoring, Analysis, and Reporting Technology
more about this:
http://en.wikipedia.org/wiki/Self-Monitoring,_Analysis_and_Reporting_Technology#Threshold_Exceeds_Condition
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО06-06-2008 12:40 AM
тАО06-06-2008 12:40 AM
Re: HP SAS 72GB Part Number:443177-001
HP INSIGHT DIANOSTICS :
- Physical Hard Drive 3, Serial Number: P2V5A76A, Controller Serial Number: P61630E9SVC6J7
Passed
- Physical Hard Drive 4, Serial Number: 3NP2445B00009816C1KK, Controller Serial Number: P61630E9SVC6J7
FailedFri Jun 06 14:45:52 2008 : Controller has reported a critical performance threshold error on this drive
This drive has experienced/recorded error conditions reported by diagnosis and requires replacement.
Perform the following steps before replacing a drive:
Have a known good data backup.
Replace the failed drive with one that is the same as, or functionally equivalent to, the original drive.
Do not replace the drive if there is another drive that is failed, offline, or in the process of being rebuilt.
On non-Hot Plug drives make sure the replacement drive ID matches the original drive ID.
For further replacement procedures or help with identifying drive status, see the HP Smart Array Controller User Guide for your controller. The User Guide is available from hp.com.
To identify the failed drive, click on the 'Identify Drive' button below to flash the LED on this drive.
- Physical Hard Drive 1, Serial Number: 3NP226T300009815JG25, Controller Serial Number: P61630E9SVC6J7
FailedFri Jun 06 14:45:52 2008 : Controller has reported a critical performance threshold error on this drive
This drive has experienced/recorded error conditions reported by diagnosis and requires replacement.
Perform the following steps before replacing a drive:
Have a known good data backup.
Replace the failed drive with one that is the same as, or functionally equivalent to, the original drive.
Do not replace the drive if there is another drive that is failed, offline, or in the process of being rebuilt.
On non-Hot Plug drives make sure the replacement drive ID matches the original drive ID.
For further replacement procedures or help with identifying drive status, see the HP Smart Array Controller User Guide for your controller. The User Guide is available from hp.com.
To identify the failed drive, click on the 'Identify Drive' button below to flash the LED on this drive.
- Physical Hard Drive 2, Serial Number: 3NP2350P00009816PSNE, Controller Serial Number: P61630E9SVC6J7
FailedFri Jun 06 14:45:53 2008 : Controller has reported a critical performance threshold error on this drive
This drive has experienced/recorded error conditions reported by diagnosis and requires replacement.
Perform the following steps before replacing a drive:
Have a known good data backup.
Replace the failed drive with one that is the same as, or functionally equivalent to, the original drive.
Do not replace the drive if there is another drive that is failed, offline, or in the process of being rebuilt.
On non-Hot Plug drives make sure the replacement drive ID matches the original drive ID.
For further replacement procedures or help with identifying drive status, see the HP Smart Array Controller User Guide for your controller. The User Guide is available from hp.com.
- Physical Hard Drive 8, Serial Number: 3NP2425A00009816C2TH, Controller Serial Number: P61630E9SVC6J7
Passed
- I have 8 HDDs conect to P400 Smart Controller but why it just dectect the Physical Hard Drive 3,4,1,2,8 ?????
ARRAY DIAGNOSTIC UTILITY ( please read the attach file for more detail)
Array Diagnostic Utility Version 7.85.16.0
Array Diagnostic Utility Inspection Report Version 7.85.16.0
Date/Time: Friday, June 06, 2008 2:56:49PM
Computer Model: HP Server
SLOT SUMMARY:
Slot Num Slot Type Array Controllers and Host Adapters Detected
-------- --------- --------------------------------------------
SLOT 1 PCI-E Smart Array P400 Controller
SLOT 1 Smart Array P400 Controller ERROR REPORT:
No problems detected
Please help me !!!! All hard disk don't show any red light !!!
Thanks so much.
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тАО06-06-2008 01:15 AM
тАО06-06-2008 01:15 AM
Re: HP SAS 72GB Part Number:443177-001
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
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тАО06-06-2008 01:49 AM
тАО06-06-2008 01:49 AM
Re: HP SAS 72GB Part Number:443177-001
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тАО06-06-2008 02:22 AM
тАО06-06-2008 02:22 AM
Re: HP SAS 72GB Part Number:443177-001
Thanks so much
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тАО06-06-2008 03:32 AM
тАО06-06-2008 03:32 AM
Re: HP SAS 72GB Part Number:443177-001
- Online ROM Flash Component for Windows - Smart Array P400 and P400i
- HP ProLiant Array Diagnostics Utility for Windows
And make a diagnostic test with ADU :
The result :Background parity initialization is currently queued or in progress on this logical drive. If background parity initialization is queued, it will start when I/O is performed on the drive. When background parity initialization completes, the performance of the logical drive will improve.
With HP Insight Diagnostic : please read the attach file
Please help me fix this !!!
Thanks so much