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HP SUM 5.0: Access error on non-english systems

 
Hans-Jörg Propach
Occasional Contributor

HP SUM 5.0: Access error on non-english systems

Problem: On a german Windows Server 2008 R2 HP SUM 5.0 fails during discovery of localhost with "Access denied".

Solution: It seems that SUM checks if the user is member of the group "Administrators". But on a german system the group is called "Administratoren". SUM fails. I created a local group "Administrators", added the Administrator user, and it works.

It would be fine if HP fix this in the next release...

No SAN? Maybe
No Virtualization: No go