- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: HP Smart Array 6400 Controller
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-10-2007 06:19 AM
тАО07-10-2007 06:19 AM
1783-Slot1 Array Controller is in a lock-up state due to hardware configuration failure. (Controller is disabled until this problem is resolved)
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-10-2007 06:49 AM
тАО07-10-2007 06:49 AM
SolutionAccording to the ProLiant troubleshooting guide here:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00300504/c00300504.pdf
that problem is described like so. I'm guessing you've mistyped 1784 as 1783...
1784-Slot X Array Controller is in lock-up state due to a hardware configuration failure. (Controller is disabled until this problem is resolved.)
Audible Beeps: None
Possible Cause: One or more hardware subsystems failed to initialize properly.
Action: Reboot the server. If the problem still exists and a cache memory module is attached to the controller, replace the cache memory module and reboot the server.
Hope this helps,
Regards,
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-10-2007 11:23 PM
тАО07-10-2007 11:23 PM
Re: HP Smart Array 6400 Controller
Thanks ever so much for the help! I tried the solution you gave me. I replaced the cache memory module and rebooted the server, but still the server did not boot properly.
The error 1783-Slot X Array Controller is in lock-up state due to a hardware configuration failure, (Controller is disabled until this problem is resolved) persists.
After downloading and reading the error codes in the HP Proliant Servers Troubleshooting Guide, I have resolved to replace the HP Smart Array 6400 controller with a new one. Since I don't have one in stock right now, I have ordered for one and hope to receive it soon.
The link to the guide helped me a lot, and I highly appreciate it Rob.
I will keep you informed through this thread when I receive the replacement and install same.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-11-2007 12:25 AM
тАО07-11-2007 12:25 AM
Re: HP Smart Array 6400 Controller
Glad to be of assistance. Remember to say thankyou by assigning points...
Cheers,
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-11-2007 01:57 AM
тАО07-11-2007 01:57 AM
Re: HP Smart Array 6400 Controller
There are three possible causes for this problem. Firstly and the most common is that the Firmware on the controller is corrupt. The HP fix is to replace it.
Secondly is that both the internal and external connectors for a channel are in use. You can only use the internal or external connector for a channel but not both.
Lastly there could be a termination problem on one of the devices or a problem with the cable itself. Since the ML370 G4 backplane is self terminating this is unlikely.
Regards
Andrew Y