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01-11-2019 10:35 PM - edited 01-13-2019 12:46 AM
01-11-2019 10:35 PM - edited 01-13-2019 12:46 AM
HP Smart Array P840 disk Non authenticated after replace disk
Hello,
I have a problem with my HP ProLiant DL380 Gen9 server. After update firmware P840 one
Warning: Device carrier authentication failed. This is not an authentic HPE carrier. I/O operations to the device will not be affected, but the Smart Array controller will not control the LEDs to this device.
Option ROM POST Information: 1709-Slot 3 Drive Array - One or more drives could not be authenticated as genuine drives. Smart Array will not control the LEDs to these drives.
I tried to replace disk slots, downgrade firmware but problem still exists. Problem exist since I removed these disk from slot and move it again.
P.S
Server has SAS Expander, and Smart Array Controller P840

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01-13-2019 10:01 AM
01-13-2019 10:01 AM
Re: HP Smart Array P840 disk Non authenticated after replace disk
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01-14-2019 04:27 AM
01-14-2019 04:27 AM
Re: HP Smart Array P840 disk Non authenticated after replace disk
hi
Bios v2.64 10/17/2018
SAS expander firmware v4.21
Smart Array Controller P840 firmware v6.6
I tried to replace disk slots, downgrade firmware but problem still exists. Problem exist since I removed these disk from slot and move it again.
Out of 12 available discs, there are 5 alarms
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