ProLiant Servers (ML,DL,SL)

HP Smart Storage Battery 1 Failture

Occasional Contributor

HP Smart Storage Battery 1 Failture

Friends! Need Your advice!

There is server ProLiant DL 360 Gen. Today there was a mistake.  HP Smart Storage Battery 1 Failture. Communication with the battery faild and its output may not be enabled.

As I understand the problem with Batrakov for RAID. In that case to do? Just a new battery? It is possible to disable the check? (At least temporarily). Thank you!

Honored Contributor

Re: HP Smart Storage Battery 1 Failture

Nikolay87, you should keep your Server's Firmwares updated.

The running HPE Smart Array P440ar Firmware version 3.00 is of 2015, actually (HPE recommends to upgrade at earliest convenience) the latest Firmware to be used is 5.04...which introduced a lot of fixes, fixes like this as example (exactly as all previous Firmwares inbetween 3.00 and 5.04).

I suggest you to (a) read Release Notes for all involved Firmwares (iLO, Smart Array controller, SystemROM, etc.) and (b) upgrade them via guest OS, if still possible, or by applying SPP 2017.04 offline (safest).

The same applies to upgrading Firmware of HPE iLO4 and SystemROM image for your HPE ProLiant DL360 Gen9.

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