HP SmartSTart hangs at this screen upon booting... Help?

[NickC1]

Trying to boot my DL380 G6 with the SmartSTart 8.70-B and it hangs at this screen: (please see attachment)

Anyone have any ideas?

[Suman_1978]

Hi,

The hang may happen for few reasons, here are some workarounds:

• Check if the CD/DVD or ISO image is good.
• Remove any USB devices that are connected to the server except KB and Mouse.
• Remove any HBA cards if installed.
• Remove any third party PCI cards if installed.
• Clear NVRAM from System Maintenance Switch.

Thank You!
I am a HP employee
__________________________________________
Was the post useful? Click on the white KUDOS! Thumb below to say Thank You!

Useful Links for ProLiant Servers

Self Solve Options for ProLiant Servers

[NickC1]

Good morning Suman, and thanks for the reply!

• I checked the ISO, and it is good.
• I removed all USB devices except keyboard and mouse
• I removed the HBA card for the CACHE (512MB)
• I removed the PCI expansion card
• I cleared the NVRAM via the #6 maintenance switch.

I am still getting the same result. I have also tried other versions of the SmartStart CD, but no luck. They all seem to hang at the same screen.

What else can I try?

Thanks!