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HP SmartStart 8.50 x64 boots into Command Line?

 
Rory Schmitz
Occasional Contributor

HP SmartStart 8.50 x64 boots into Command Line?

Why is this? It boots to a GUI, but then it goes directly to, what looks like, a linux command prompt. Anyone else experiencing this?

I have a DL380 G4 I'm trying to reinstall. I'm currently using the 8.40 x64 version as I don't have time to wait. Is there something new I should be doing? I downloaded it from the Drivers and Downloads page on the DL380 G4 section.
24 REPLIES 24
Diego Castelli
Trusted Contributor

Re: HP SmartStart 8.50 x64 boots into Command Line?

SmartStart is linux-based. in ANY version of SS you can switch to the shell using CTRL+ALT+F1 (or F2, F3, ....). I used it also for data recovery in some times... eheeheh.

One of those "F" will bring you back to the GUI.

Is there something strange with your keyboard or SLT, that can cause key presses at that time?

anyway, use the SS 8.50 after windows installation (with 8.40) is completed, to install latest PSP: it's equivalent to have it installed from the beginning.


HTH bye!
Diego C.

MS MCSA Server 2003

HP Accredited Integration Specialist
Rory Schmitz
Occasional Contributor

Re: HP SmartStart 8.50 x64 boots into Command Line?

Hi,

Thanks for the response. I will give it a try. I'm not sure what happened. The 8.40 version boots right into the GUI without any user interaction. I'm not too concerned. It's up and running now. I appreciate the help.

Rory
juan quesada
Respected Contributor

Re: HP SmartStart 8.50 x64 boots into Command Line?

hello,

I have seen that many time already, something is wrong with 8.50.
BIOS update fix this on some servers if not you can go back to 8.40 or install the OS without it and the load the PSP 8.50 to install all drivers and HP apps
Rory Schmitz
Occasional Contributor

Re: HP SmartStart 8.50 x64 boots into Command Line?

I will try the BIOS update as well. Thank you for the comments. I'm not too familiar with the point system for questions answered so I just did 5/5. Hope that will suffice.
Peter Capriccio
Frequent Advisor

Re: HP SmartStart 8.50 x64 boots into Command Line?

Just in case anyone is interested, it has been my observation that this release (both x86 and x64 versions) seems to boot fine on "newer" systems, but on some older systems (even though they are documented as supported), the behavior is that of what this post's author has reported. What I have seen happen is that X Windows is not starting and so you are dropped into a command shell on the first virtual terminal window (Ctrl+Alt+F1). On the "normal" X Window session (Ctrl+Alt+F2) I typically see a blank screen or, depending on the system, a single line of text ("acpid: 1 client rule loaded" is the one I most often see). The "Xorg.0.log" file in "/var/log" typically shows something like:

(II) VESA(0): Total Memory: 127 64KB banks (8128kB)
(EE) VESA(0): No matching modes
(II) UnloadModule: "vesa"
(II) UnloadModule: "int10"
(II) Unloading /usr/lib64/xorg/modules//libint10.so
(II) UnloadModule: "vbe"
(II) Unloading /usr/lib64/xorg/modules//libvbe.so
(EE) Screen(s) found, but none have a usable configuration.

Fatal server error:
no screens found

It is my conclusion that the cause of this problem is the fact that they have changed the "xorg.conf" file in this release (at least compared to the one prior). When I do a "diff" between the version 8.50 and 8.40 files, I see:

114c114
< DefaultDepth 24
---
> DefaultDepth 16
117c117
< Depth 24
---
> Depth 16

If I set the color depth back to 16, I can successfully start X Windows. You can quickly test this on a system that exhibits this problem by issuing the follow commands from the shell:

# sed -i.original '/Depth/s/24/16/g' /etc/X11/xorg.default-us
# /usr/bin/X &

NOTE: that in this release, "/etc/X11/xorg.conf" is a symbolic link to "/etc/X11/xorg.default-us"

This will edit the "/etc/X11/xorg.default-us" file to make it the same as the previous version (and make a backup copy of the original as "/etc/X11/xorg.default-us.original") and then launch "X". After starting, your screen should flip to the X Window session (Ctrl+Alt+F2) and you should see the "vanilla" X environment (grey cross-hatch background with a big "X" cursor).

My guess is that because the "older" systems have less video memory, they are unable to support a color depth of 24. For example, a ProLiant DL385G1 (which exhibits the problem) uses an integrated ATI Rage XL video controller with 8MB of video memory, whereas a ProLiant DL385G5 comes standard with an integrated ATI ES1000 video controller with 32MB of video memory. However, the SmartStart v8.50 Server Support Guide document shows both systems as supported for the "HP SmartStart CD x32" and the "HP SmartStart CD x64":

ftp://ftp.hp.com/pub/c-products/servers/management/smartstart/serversupportguide8.50.pdf
SebastianT
Advisor

Re: HP SmartStart 8.50 x64 boots into Command Line?

Sweet!

I've just ran into the same situation with SmartStart 8.50 x64 on BL465c G1 with AMD processors.
Also the 9.0 firmware on 3 out of 7 BL465c G1's led to no power no video and then to system board replacements.

Seb

Thomas Deliduka
Occasional Visitor

Re: HP SmartStart 8.50 x64 boots into Command Line?

So, there's no real solution here? I have a dl360 G4p and I can't get this to work. I ran the "sed" command listed and was able to get the RAID controller GUI to run. What command do I run to make smart-start load? Or is that is, I have no other choice but to download 8.40?
Peter Capriccio
Frequent Advisor

Re: HP SmartStart 8.50 x64 boots into Command Line?

The modification to the xorg.conf file and manual startup of "X" was just to highlight, in my experience anyway, a possible root cause. I would imagine that only HP would be able to offer you an "official" supported solution, however the following worked for me (NOTE the usual disclaimers apply, your mileage may vary, you didn't hear it from me, etc). Basically, all I did was to edit the xorg.conf file as before (using "sed" in my case, but you could use "vi" or whatever else is compiled into BusyBox) and then startup "X", the window manager, etc, by running the following init scripts:

S52X
S54icewm
S56mouse
S58firefox
S60boot.health

The above scripts (well, they are actually symbolic links to the "real" scripts elsewhere) all reside in "/etc/init.d/boot.d". I ran them like so:

# sed -i.original '/Depth/s/24/16/g' /etc/X11/xorg.default-us
# for n in 52 54 56 58 60 ; do /etc/init.d/boot.d/S${n}* start ; done

This worked for me as far as doing a SmartStart OS install, but I didn't try any other utilities and so you might need to run additional scripts (for example, you might need to start "S64boot.diags" if you are going to run the Insight diagnostics).
Thomas Deliduka
Occasional Visitor

Re: HP SmartStart 8.50 x64 boots into Command Line?

Wow, that is exactly what I was looking for.

I spent two hours looking for what scripts to run. I noticed apache was running so I tried to go to the local webpage and that failed, I was so frustrated I simply downloaded 8.40 and did that.

I am going to bookmark this, however, for the next server I have to build, which will be soon.