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10-10-2017 04:51 AM - edited 10-10-2017 04:52 AM
10-10-2017 04:51 AM - edited 10-10-2017 04:52 AM
I have installed the HPE SMH and it's working however it does not display any of the hardware.
For example in Component Status Summary it display No items.
How do I fix this?
My configuration is:
HP ProLiant DL380 G9, Windows Server 2016 Standard x64, HPE SMH version 7.6.2.1
Solved! Go to Solution.
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10-10-2017 09:28 AM
10-10-2017 09:28 AM
Re: HP System Management Homepage not displaying properties
Is all of the other software installed, or at least the agentless driver? Without the agents (or agentless for ILO4 systems) drivers, the SMH can't get any of the hardware details.
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10-17-2017 11:01 PM
10-17-2017 11:01 PM
Re: HP System Management Homepage not displaying properties
My apologies for the delay:
Currently I have installed:
HP Lights-Out Configuration Utility (cp030672)
HPE Insight Management Agents (cp031262)
HPE ProLiant Agentless Management Service (cp032257)
HPE System Management Homepage (cp032867)
iLO ¾ Management Controller Driver (cp030672)
Smart Storage Administrator (cp031012)
What else do I need regarding the System Management to work?
Thanks for your reply.
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10-23-2017 06:30 AM
10-23-2017 06:30 AM
SolutionI got it resolved:
I contacted the support and they gave me the following advise:
-----------------
•HPE SMH installation guide:
•http://h20564.www2.hpe.com/portal/site/hpsc/public/kb/docDisplay/?docId=c04762119
•HPE SMH User guide:
•http://h20564.www2.hpe.com/portal/site/hpsc/public/kb/docDisplay/?docId=c04762146
-----------------
The SMH installation guide was not accurate to what you have to download and the search method in HPE is the most ideal for me.
However I solved it by downloading the SPP for the DL380 Gen9 and install SMH through that SUM.
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