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тАО03-13-2008 03:22 PM
тАО03-13-2008 03:22 PM
Re: HP Version Control Agent
and my recommendation before uninstall all you have and install PSP 7.91 just to check if you get the same issue
regards
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тАО03-14-2008 03:07 AM
тАО03-14-2008 03:07 AM
Re: HP Version Control Agent
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тАО03-14-2008 10:17 AM
тАО03-14-2008 10:17 AM
Re: HP Version Control Agent
try installing PSP 7.91 without uninstalling and check the results
regards
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тАО03-14-2008 03:48 PM
тАО03-14-2008 03:48 PM
Re: HP Version Control Agent
another workaround that you can try is
in PSP 8.0, 7.91, 7.90 there is a file extension .cmd
something like bp000380.cmd for example (this is for PSP 8.0)
try running that file and let us know
regards
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тАО03-14-2008 05:16 PM
тАО03-14-2008 05:16 PM
Re: HP Version Control Agent
can be that the SUM GUI relies on ntdll.dll.
You can try to run
"setupc cp00xxxx.exe"
or
"hpsum /c cp00xxxx.exe /f:software"
This is a command line install only of this component...the 1st one shouldn't rely on SUM, but not sure(was available method before SUM was developed).
Pac
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тАО03-28-2008 05:19 AM
тАО03-28-2008 05:19 AM
Re: HP Version Control Agent
has anyone got a fix for this? I really need to get this resolved too.
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тАО04-01-2008 07:42 AM
тАО04-01-2008 07:42 AM
Re: HP Version Control Agent
Tried to run the full PSP 8.0a update from the System Management Homepage on the remote server. All seemed to install OK. After rebooting the server, the VCA refuses to start.
It's odd because I've had 5-6 successful PSP updates to 8.0a on other Proliant servers.
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тАО04-01-2008 11:06 AM
тАО04-01-2008 11:06 AM
Re: HP Version Control Agent
maybe that's why a lot of people are having issue with version control agent
HP recommends when a server needs to update PSP doing it consequentially I mean 7.5 -> 7.7 -> 7.9 -> 8.0
not going to 7.5 to 8.0 or 7.7 to 8.0
check customer advisory it is not the same issue but any similar behavior can be cause by doing that
Version Control Agent (VCA) for Windows Software Fails to Upgrade when the ProLiant Support Pack (PSP) is Upgraded from Version 7.80 to Version 8.00
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01409709
regards
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тАО04-01-2008 10:00 PM
тАО04-01-2008 10:00 PM
Re: HP Version Control Agent
Can you post the Application Error that you get in your system.
Is you windows up to date with latest Windows Updates?
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тАО04-02-2008 06:37 AM
тАО04-02-2008 06:37 AM
Re: HP Version Control Agent
The fix for me has been:
1. Install software psp from the System Management Homepage/VCA
2. Restart server
3. If/when VCA fails, uninstall it using "add/remove programs"
4. Copy the VCA installation package (cp008277.exe)
5. install VCA locally (no boot needed)