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HP proliant 380 G7 Server not Detecting the Hard Drives

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Waseem-HP
Advisor

HP proliant 380 G7 Server not Detecting the Hard Drives

I have tried to install the OS in HP 380 Server, After Booting with DVD it shows the Hard Drives and give error message that "You Cannot install the OS on this Drive" and "Windows Cannot be installed on this disk, the Computer Hardware may not support booting to this disk, Ensure that Disk Controller is enabled in Computer's BIOS menu"

 


I tried using Single Drive but Same Problem.

I tried Making Factory Reset of the Server,

I tried making Different RAID Settings but Same Problem.

I Tried installing through HP Smart Start, it Copies the File on hard Drive successfully but when Server restarts it give error System Desk Inavlid-not Found.

 

Attached is the Common Error While Installing Directly through OS Media.

7 REPLIES
Suman_1978
HPE Pro

Re: HP proliant 380 G7 Server not Detecting the Hard Drives

Hi,

 

Here are some thing you could try to resolve this issue:

 

1.  Make sure the SmartArray controller is in the boot order.

2.  Make sure there are no USB key or disks attached while installing OS.

3.  Try with a different CD/DVD media or different version of OS if available.

4.  Try updating BIOS and Controller firmware to the latest and then try installing OS.

 

Good Luck!

Thank You!
I am a HP employee
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Woonings
Regular Advisor

Re: HP proliant 380 G7 Server not Detecting the Hard Drives

Hola,

 

What OS are you trying to install ?

 

Alex

 

d3vnul
Frequent Advisor
Solution

Re: HP proliant 380 G7 Server not Detecting the Hard Drives

Hi,

1). Make sure you have created an raid array.
2). Make sure you have set the array as being bootable from ORCA menu (F8 when the controller gets initialized).

Hp set Bootable

Waseem-HP
Advisor

Re: HP proliant 380 G7 Server not Detecting the Hard Drives

Thank you very much 

 

I solved the problem.

d3vnul
Frequent Advisor

Re: HP proliant 380 G7 Server not Detecting the Hard Drives

You're more than welcome.
Hislei
Occasional Visitor

Re: HP proliant 380 G7 Server not Detecting the Hard Drives

Hello
I have the same problem on Proliant DL180G6. I tried several alternatives, but nothing worked.
I tried several OS - Win2003, Win2008 and Win2012
All give the same information.
"Windows can not be installed to this disk. This computer's hardware may not support booting to this disk. Ensure tha the dik's controller is enabled in the computer's BIOS menu."
Help ...

Mahfuj
Occasional Visitor

Re: HP proliant 380 G7 Server not Detecting the Hard Drives

Thank you very much d3vnul. It's work for me on HP BL660c.