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HP smart array raid doesn't boot, after reboot all is ok

 
Hedwig5
Occasional Collector

HP smart array raid doesn't boot, after reboot all is ok

Hi!

 

I have a ML350 G6 server with a problem. The raid doesn't boot properly when started via hardware button. A reboot seems to cure the problem. Did already change the mainboard and raid battery. What else can be the cause?

 

The raid blinks blue - green - red - green one time while booting in the error cause. Did upgrade to HP Service Pack 2014.09, nothing changed :(

 

How could I solve this?

6 REPLIES
hpkasabbagh
Frequent Advisor

Re: HP smart array raid doesn't boot, after reboot all is ok

Hi,

 

Could you share an ADU report?

 

Sincerly,

 

Hedwig5
Occasional Collector

Re: HP smart array raid doesn't boot, after reboot all is ok

Hi!

 

Thanks for your reply, here is the ADU:

 

Smart Array P410i in Slot 0 (Embedded)
   Bus Interface: PCI
   Slot: 0
   Serial Number: sn1
   Cache Serial Number: sn2
   RAID 6 (ADG) Status: Disabled
   Controller Status: OK
   Hardware Revision: C
   Firmware Version: 6.00-2
   Rebuild Priority: Medium
   Expand Priority: Medium
   Surface Scan Delay: 15 secs
   Surface Scan Mode: Idle                                                                                                                                                                                                                                                     
   Queue Depth: Automatic                                                                                                                                                                                                                                                      
   Monitor and Performance Delay: 60  min                                                                                                                                                                                                                                      
   Elevator Sort: Enabled                                                                                                                                                                                                                                                      
   Degraded Performance Optimization: Disabled                                                                                                                                                                                                                                 
   Inconsistency Repair Policy: Disabled                                                                                                                                                                                                                                       
   Wait for Cache Room: Disabled                                                                                                                                                                                                                                               
   Surface Analysis Inconsistency Notification: Disabled                                                                                                                                                                                                                       
   Post Prompt Timeout: 0 secs                                                                                                                                                                                                                                                 
   Cache Board Present: True                                                                                                                                                                                                                                                   
   Cache Status: OK                                                                                                                                                                                                                                                            
   Cache Ratio: 25% Read / 75% Write                                                                                                                                                                                                                                           
   Drive Write Cache: Disabled                                                                                                                                                                                                                                                 
   Total Cache Size: 512 MB                                                                                                                                                                                                                                                    
   Total Cache Memory Available: 400 MB                                                                                                                                                                                                                                        
   No-Battery Write Cache: Disabled                                                                                                                                                                                                                                            
   Cache Backup Power Source: Batteries                                                                                                                                                                                                                                        
   Battery/Capacitor Count: 1                                                                                                                                                                                                                                                  
   Battery/Capacitor Status: OK                                                                                                                                                                                                                                                
   SATA NCQ Supported: True                                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                                               
   Array: A                                                                                                                                                                                                                                                                    
      Interface Type: SAS                                                                                                                                                                                                                                                      
      Unused Space: 0  MB                                                                                                                                                                                                                                                      
      Status: OK                                                                                                                                                                                                                                                               
      Array Type: Data                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                               
      Logical Drive: 1                                                                                                                                                                                                                                                         
         Size: 820.2 GB                                                                                                                                                                                                                                                        
         Fault Tolerance: RAID 5                                                                                                                                                                                                                                               
         Heads: 255                                                                                                                                                                                                                                                            
         Sectors Per Track: 63                                                                                                                                                                                                                                                 
         Cylinders: 65535                                                                                                                                                                                                                                                      
         Strip Size: 256 KB                                                                                                                                                                                                                                                    
         Full Stripe Size: 1536 KB                                                                                                                                                                                                                                             
         Status: OK                                                                                                                                                                                                                                                            
         Caching:  Enabled                                                                                                                                                                                                                                                     
         Parity Initialization Status: Initialization Completed                                                                                                                                                                                                                
         Unique Identifier: un1
         Disk Name: /dev/sdg
         Mount Points: None
         Logical Drive Label: ld1
         Drive Type: Data

      physicaldrive 1I:1:1
         Port: 1I
         Box: 1
         Bay: 1
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 10000
         Firmware Revision: HPDA
         Serial Number: sn2
         Model: HP      EG0146FARTR     
         Current Temperature (C): 44
         Maximum Temperature (C): 58
         PHY Count: 2
         PHY Transfer Rate: 6.0Gbps, Unknown

      physicaldrive 1I:1:2
         Port: 1I
         Box: 1
         Bay: 2
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 10000
         Firmware Revision: HPDE
         Serial Number: sn3
         Model: HP      DG146ABAB4      
         Current Temperature (C): 43
         Maximum Temperature (C): 64
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps

      physicaldrive 1I:1:3
         Port: 1I
         Box: 1
         Bay: 3
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 10000
         Firmware Revision: HPDE
         Serial Number: sn3
         Model: HP      DG146ABAB4      
         Current Temperature (C): 42
         Maximum Temperature (C): 65
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps

      physicaldrive 1I:1:4
         Port: 1I
         Box: 1
         Bay: 4
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 10000
         Firmware Revision: HPDC
         Serial Number: sn4
         Model: HP      DG146ABAB4      
         Current Temperature (C): 44
         Maximum Temperature (C): 68
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps

      physicaldrive 2I:1:5
         Port: 2I
         Box: 1
         Bay: 5
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 10000
         Firmware Revision: HPDE
         Serial Number: sn5
         Model: HP      DG146ABAB4      
         Current Temperature (C): 44
         Maximum Temperature (C): 69
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps

      physicaldrive 2I:1:6
         Port: 2I
         Box: 1
         Bay: 6
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 10000
         Firmware Revision: HPDA
         Serial Number: sn6
         Model: HP      DG146ABAB4      
         Current Temperature (C): 48
         Maximum Temperature (C): 73
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps

      physicaldrive 2I:1:7
         Port: 2I
         Box: 1
         Bay: 7
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146.8 GB
         Rotational Speed: 10000
         Firmware Revision: 0603
         Serial Number: sn7
         Model: SEAGATE ST914602SSUN146G
         PHY Count: 2
         PHY Transfer Rate: 3.0Gbps, Unknown

      physicaldrive 2I:1:8
         Port: 2I
         Box: 1
         Bay: 8
         Status: OK
         Drive Type: Spare Drive
         Interface Type: SAS
         Size: 146.8 GB
         Rotational Speed: 10000
         Firmware Revision: 0603
         Serial Number: sn8
         Model: SEAGATE ST914602SSUN146G
         PHY Count: 2
         PHY Transfer Rate: 3.0Gbps, Unknown


   SEP (Vendor ID PMCSIERA, Model  SRC 8x6G) 250
      Device Number: 250
      Firmware Version: RevC
      WWID: 5001438011765AAF
      Vendor ID: PMCSIERA
      Model:  SRC 8x6G       

hpkasabbagh
Frequent Advisor

Re: HP smart array raid doesn't boot, after reboot all is ok

Hello,

 

When i check the ADU report, i seen any hardware issue. But the P410i firmware is not updated 6.00 version. Please update without SPP. Choose your OS and update the Smart Array controller last version (6.60):

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3902577&lang=en&lang=en&cc=us&cc=us

 

Sincerly,

Hedwig5
Occasional Collector

Re: HP smart array raid doesn't boot, after reboot all is ok

Hi!

 

One of the raid disks failed at the weekend. I did remove the hdd and waited till the raid was rebuilded. Server started without any problems this morning.

 

How could I read healt data about the raid disks?

OS is Cent OS (Citrix Xenserver)

 

Thx, Sandra

hpkasabbagh
Frequent Advisor

Re: HP smart array raid doesn't boot, after reboot all is ok

Hello,

Generate a new ADU report. and check if the array, logical drive and physical drive statut is Ok.

Sincerly,
Hedwig5
Occasional Collector

Re: HP smart array raid doesn't boot, after reboot all is ok

I fear that this ok doesn't say much. All values were ok till the moment the drive really failed. I would like to have something of like a forecast.