HPCISSS.SYS causing Win 2008 blue screen?

[Michael Cisco]

um... seems not yet. it just crashed. let me double check.

[KarloChacon]

mmmm no way

let me ask you something to be completely sure

that server has also latest Proliant support pack 8.1 and Firmware CD 8.1 at least latest Firmware for P400 controller.
link
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=4024&swLang=8&mode=2&taskId=135&swItem=MTX-e2ab069150904db6bcdf3f1449

also what you get in Windows event viewer? and Integrated management log? any messages?

and last I am not sure if that service has something to with storport but I think to update storport driver would be good idea

http://blogs.msdn.com/windowsvistanow/archive/2008/06/20/latest-storage-driver-versions.aspx

http://support.microsoft.com/kb/953390

regards

[Michael Cisco]

ok. The last crash seems not related to storport.

I removed the hpcisss.sys from autorun (becuase P400 uses hpcisss2.sys).

I also updated the BIOS to 2008.06.25. Updated P400 firmware to 5.20.

Now every time I rebooted the server, I found the following in event viewer:

======================
Idle power management features on processor 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
======================

Same error for processor 1, 2 and 3.

I tried to go to BIOS and load system default. Same symptom.

I couldn't tell if this error caused the crash. I'll keep monitoring.

Just for curious, what "firmware problem" it's talking about?

Thanks!

[KarloChacon]

you know the only similar issue I found was Vista related nothing with W2008 (at the end they are family) but all messages were since people installed Vista SP1 as far as I know there is not SP for W2008 Am I right?

the most probably thing is you will have the power regulator options maybe disable...

which ilo 2 firmware version you have? 1.5?

http://forums.microsoft.com/technet/showpost.aspx?postid=3046887&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=0

but all that started after I mean the messages after System ROM update?

regards

[Michael Cisco]

switch back to old version BIOS (2008.01.09). Error seemed to stop.

[KarloChacon]

hi Michael

any update about the issue?

just curious about it

[Michael Cisco]

I have to use the old version of BIOS to avoid the "firmware problem" error in event log.

[KarloChacon]

ok and what about the blue screens? caused by hpcisss.sys?

regards

[Michael Cisco]

after removing hpcisss.sys, I couldn't recreate the problem with NFS client.

However, I got a another blue screen when running MSDT (Microsoft Diagnostic Tool). Seems to be related to exessive I/O activity. MS is still investigating.

[bluegween]

I also encounter this problem:
HPCISSS.SYS causing Windows Server 2008 blue screen?

I am still in the process of trying to install Windows Server 2008 on ProLiant ML350 G5. After the SmartStart and loaded the Windows Server 2008 DVD it continues on but on the Windows loading screen, the bluescreen appears.

Ive been researching on how to resolve this. I already updated firmware. but how can I update the driver for the P400 Storage Controller, when I cant even install the OS yet.

Any help will be appreciated. I already consumed 2 days trying to resolve this.

Thanks!