HPE 769635-B21 12Gb/s SAS Expander firmware

[pkailas]

We're trying to add an HPE 769635-B21 so we can add another drive cage and 8 2TB drives in an HPE ML350 Gen 9 server.  The BIOS setup for RAID sees all the drives, but we get "could not be authenticated as a genuine HPE drive" for all the new drives.  The original cage has eight 900 GB drives which work fine.

I'm assuming that we need to update the firmware on the controller.  

We are using Windows 2019 Hyper-V as the operating system.  What firmware is available for this controller and where can I obtain it?

[Ihaqueit]

Better to log a case with HPE support.

[support_s]

System recommended content:

1. HPE 12G SAS Expander Card

2. HPE 12G SAS Expander Card - Standard Models

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

[Cali]

Software Details - Online ROM Flash Component for Windows (x64) - HPE 12Gb/s SAS Expander Firmware for HPE Smart Array Controllers and HPE HBA Controllers | HPE Support

Cali

[Torsten.]

Why not booting the latest Gen9 SPP and update from there?

https://spp.hpe.com