ProLiant Servers (ML,DL,SL)

HPE 769635-B21 12Gb/s SAS Expander firmware

 
pkailas
New Member

HPE 769635-B21 12Gb/s SAS Expander firmware

We're trying to add an HPE 769635-B21 so we can add another drive cage and 8 2TB drives in an HPE ML350 Gen 9 server.  The BIOS setup for RAID sees all the drives, but we get "could not be authenticated as a genuine HPE drive" for all the new drives.  The original cage has eight 900 GB drives which work fine.

I'm assuming that we need to update the firmware on the controller.  

We are using Windows 2019 Hyper-V as the operating system.  What firmware is available for this controller and where can I obtain it?

4 REPLIES 4
Ihaqueit
Trusted Contributor

Re: HPE 769635-B21 12Gb/s SAS Expander firmware

Better to log a case with HPE support.

I Haq
support_s
System Recommended

Query: HPE 769635-B21 12Gb/s SAS Expander firmware

System recommended content:

1. HPE 12G SAS Expander Card

2. HPE 12G SAS Expander Card - Standard Models

 

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Cali
Honored Contributor

Re: HPE 769635-B21 12Gb/s SAS Expander firmware

Torsten.
Acclaimed Contributor

Re: HPE 769635-B21 12Gb/s SAS Expander firmware

Why not booting the latest Gen9 SPP and update from there?

 

https://spp.hpe.com


Hope this helps!
Regards
Torsten.

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