HPE Community
ProLiant Servers (ML,DL,SL)
1753797 Members
7917 Online
108805 Solutions
New Discussion

Re: HPE DL380G9H - Failure ID: 90HKXA-000962-TTFJLK-004203

 
Rique
New Member

‎07-13-2018 12:22 AM

‎07-13-2018 12:22 AM

HPE DL380G9H - Failure ID: 90HKXA-000962-TTFJLK-004203

Received alert that the Array controller had failed. The server hardware and OS are operational, after reboot I ran the onboard diagnostics received this error. 

Type:  System [Q]
Result:  Failed
Failure ID:  90HKXA-000962-TTFJLK-004203
Description:  NA

Can anyone give me a direction before I replace unnecessary parts?  Thanks in advance.

0 Kudos
Reply
1 REPLY 1
krasinka1409
HPE Pro

‎07-13-2018 06:53 AM

‎07-13-2018 06:53 AM

Re: HPE DL380G9H - Failure ID: 90HKXA-000962-TTFJLK-004203

The Smart Array Controller firmware corrects differen contoller alerts (failure vents, lockup codes) you may first update to the latest version.

Thank you
I am an HPE Employee
0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.