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HPE DL380G9H - Failure ID: 90HKXA-000962-TTFJLK-004203

 
Rique
Occasional Visitor

HPE DL380G9H - Failure ID: 90HKXA-000962-TTFJLK-004203

Received alert that the Array controller had failed. The server hardware and OS are operational, after reboot I ran the onboard diagnostics received this error. 

Type:  System [Q]
Result:  Failed
Failure ID:  90HKXA-000962-TTFJLK-004203
Description:  NA

Can anyone give me a direction before I replace unnecessary parts?  Thanks in advance.

1 REPLY
krasinka1409
Respected Contributor

Re: HPE DL380G9H - Failure ID: 90HKXA-000962-TTFJLK-004203

The Smart Array Controller firmware corrects differen contoller alerts (failure vents, lockup codes) you may first update to the latest version.

Best Regards