HPE Ethernet 10Gb 2 Port 562SFP+ has duplicated MAC Address in ILO

[AlborzMahmoodi]

Hi everybody,

I have a DL580 GEN10 with one HPE Ethernet 10Gb 2 Port 562SFP+ that have been installed recently, but in the ILO console, there are 4 MAC addresses that are duplicated two to two together.

Adapter 3 - HPE Ethernet 10Gb 2-port 562SFP+ Adapter
Location PCI-E Slot 5
Firmware N/A
Status OK
1 14:02:ec:72:79:48 N/A N/A OK N/A
2 14:02:ec:72:79:40 N/A N/A OK N/A
3 14:02:ec:72:79:48 N/A N/A OK N/A
4 14:02:ec:72:79:40 N/A N/A OK N/A

I have updated my server with the latest service pack for ProLiant 2021 however the problem exists.

is there any advice?

Thanks and have a good time ahead.

[ManBha]

Hello,

Please do share the below details.

1. Which is the OS installed on the server?

2. Current firmware and driver version of the adapter.

3. Was the SPP updated online( via OS) or offline.

Thanks.

[AlborzMahmoodi]

Thanks for your reply

The OS is Oracle Linux 8.1

The firmware of the Network Adapter Card shows an unknown status in the ILO console.

The update was done in offline mode with PSP 2021.

[ManBha]

Hello,

Thank you for sharing the requested information.

Please be informed that Oracle Linux 8.1 is not supported on the server as per the below matrix.

https://techlibrary.hpe.com/us/en/enterprise/servers/supportmatrix/oracle_linux.aspx

We suggest you to perform the below updates to resolve the issue.

Firmware:   https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_c967b9da294b44c9b2454162a3#tab-history

Driver:   https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_80499e5e875044059927fc0177#tab2

AMS: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_80499e5e875044059927fc0177#tab2

iLO: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_9ebdb8f51f1c4031a365ead2b5#tab-history

Thanks.