HPe Dl380 Gen9 SPS Update Requied

[VPeter84]

I updated the firmware with the 2021.10 monthly SPP

Then, after restarting, you received the following message: POST Error: 261-Server Platform Services Firmware requires update. Action: Please run the Server Platform Services Firmware Flash Component to update this firmware.

I found a description that needs to be upgraded to SPS 3.1.3.021.0. I also downloaded the cp029724.exe file but it doesn't want to run.
And the current version of the SPS firmware is not visible in the iLO either.

What can I do to update SPS FW?

[sudhirsingh · Accepted solution]

@VPeter84 

Please refer below article and follow the resolution:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=sf000075382en_us

Resolution

Update the SPS /ME firmware to latest version 3.1.3.021.0

if system is running with latest BIOS then follow the below sequence.

1) Downgrade the system rom to below than v2.50.

2) Reboot the server after installation for changes to take affect.

3)Download the SPS firmware v3.1.3.021.0 from below given link (based on OS) and install.

4) Reboot the server after installation for changes to take affect and check for post messages during reboot.

5) Check the system hardware health status from ILO webpage.

6) if no error found then Update the server back to latest version and reboot the server.

Hope this helps!

[PLek]

I'm having the same problem, missing the Server Platform Service Firmware (SPS).

Server board: 841389-001

Bios: P92 v2.30 (09/12/2016)

iLO: 2.40 Dec 02 2015

Steps tried but failed to flash the SPS:

  Clear NVRAM through Bios Default Settings.

  Downgrade to Bios 2.00 (Also tried similar steps with 2.30, 2.42).

  Run cp029724.exe in Windows 2008 R2 (Also tried Win7, Win2019, as well as trying on linux with CP028985.scexe).

I've done this over and over agin and the iLO still give me the same POST Error: 261.  And the SPS doesn't show up at all.

Also tried SPP 9.1 for Gen9 but there isn't any SPS flash.  Only avialable for Gen10.

[Sunitha_Mod]

Hello @PLek, 

Thank you for writing to us! Since you have posted in an old topic and there is no response yet, I would recommend you to create a new topic using the create "New Discussion" button, so the experts can check and help you.