ProLiant Servers (ML,DL,SL)

HPe Dl380 Gen9 SPS Update Requied

 
SOLVED
Go to solution
VPeter84
Occasional Visitor

HPe Dl380 Gen9 SPS Update Requied

I updated the firmware with the 2021.10 monthly SPP

Then, after restarting, you received the following message: POST Error: 261-Server Platform Services Firmware requires update. Action: Please run the Server Platform Services Firmware Flash Component to update this firmware.

I found a description that needs to be upgraded to SPS 3.1.3.021.0. I also downloaded the cp029724.exe file but it doesn't want to run.
And the current version of the SPS firmware is not visible in the iLO either.

What can I do to update SPS FW?

1 REPLY 1
sudhirsingh
HPE Pro
Solution

Re: HPe Dl380 Gen9 SPS Update Requied

@VPeter84 

Please refer below article and follow the resolution:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=sf000075382en_us

Resolution

Update the SPS /ME firmware to latest version 3.1.3.021.0

 

if system is running with latest BIOS then follow the below sequence.

1) Downgrade the system rom to below than v2.50.

2) Reboot the server after installation for changes to take affect.

3)Download the SPS firmware v3.1.3.021.0 from below given link (based on OS) and install.

4) Reboot the server after installation for changes to take affect and check for post messages during reboot.

5) Check the system hardware health status from ILO webpage.

6) if no error found then Update the server back to latest version and reboot the server.

Hope this helps!

 

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo