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Hard stop error on a Proliant 1600

 
Kevin Platts
New Member

Hard stop error on a Proliant 1600

I am getting a hard stop error whilst trying to load smart start 5.50 and 5.20 on a Compaq PL 1600 server.

Does anyone have an ideas how to get round this problem.

Cheers
4 REPLIES 4
Oleg Koroz
Honored Contributor

Re: Hard stop error on a Proliant 1600

.. hard stop .. at what point
Disconnect every additional /Optional PCI card and disconnect all HDD (tapes also if Included)
Can you simulate Smart start with till point where it report no physical drive detected?
Kevin Platts
New Member

Re: Hard stop error on a Proliant 1600

I boot the server. get 162 system options not set.
slot 6 3200 initialising, 0 logical drives

1785- slot 6 drive array not configured

scanning for scsi devices, no scsi devices detected

run system configuration utility

press f1 to continue
pres f10 for system partition utilities

i press f1, the cd spins up, the screen goes blank. it fails to read the smartstart cd, and then the hard stop error apppears.

This is a compaq pl1600 that we have put together from bits of 2 servers to make one. there appears to be no error lights, and no post errors.

Thanks for the help so far. anymore would be highly appreciated
Oleg Koroz
Honored Contributor

Re: Hard stop error on a Proliant 1600

If you have more than one drive simulate install with one at time
Run Erase utility from SP22002
http://h18007.www1.hp.com/support/files/server/us/download/17918.html
Verify CD ROM at Cable select, reset cable, if there any additional Cards beside 3200 remove them
Make sure CD Rom is Good
Update system ROM
http://h18023.www1.hp.com/support/files/server/us/romtabl.html
Update Sa 3200 if needed (you need diskette #1 only)
http://h18007.www1.hp.com/support/files/server/us/download/14694.html

You won't be able install system Partition till you detect drives
Once again there is on board SCSI Controller and both messages comes close to each other if SCSI on board can't see that would be normal

If drives detected try from Diskettes kit SCU
http://h18007.www1.hp.com/support/files/server/us/download/13227.html

See if Drive can be detected if SCSI cable connected from Cage to SCSI On board try both Channels
Kevin Platts
New Member

Re: Hard stop error on a Proliant 1600

Problem was corrupt floppy disks. thank you all for the help