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тАО12-14-2009 10:50 PM
тАО12-14-2009 10:50 PM
Hardware Error, Tape Drivers
I have been encountering the same problem for some time now.
I have installed a SCSI IBM Ultrium Tape device, on HP Proliant ML350 G5 having Symantec Backup Exec 11D as the backing up on Windows 2003 STD .
during the backup the server just randomly restart . showing the attached error,
i have tried to update the drivers of the Tape Device, but the Backup Exec wouldn't recognize it anymore.
and if i disabled the ASR the server would just freeze.
is there another solution or ideas how to solve this issue
I have installed a SCSI IBM Ultrium Tape device, on HP Proliant ML350 G5 having Symantec Backup Exec 11D as the backing up on Windows 2003 STD .
during the backup the server just randomly restart . showing the attached error,
i have tried to update the drivers of the Tape Device, but the Backup Exec wouldn't recognize it anymore.
and if i disabled the ASR the server would just freeze.
is there another solution or ideas how to solve this issue
3 REPLIES 3
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тАО12-15-2009 01:21 PM
тАО12-15-2009 01:21 PM
Re: Hardware Error, Tape Drivers
areyouusing the same controller for drives and tape drives ??
if so not good idea
if this is okay provide more info has it ever worked before etc..
then run library and tape tools update firmware and post support ticket here i will check it ok
click on storage you will see supported controllers and part numbers
http://h18004.www1.hp.com/products/quickspecs/12475_na/12475_na.html
This is how we thank in the forum
http://forums11.itrc.hp.com/service/forums/helptips.do?#33
Enjoy:)
if so not good idea
if this is okay provide more info has it ever worked before etc..
then run library and tape tools update firmware and post support ticket here i will check it ok
click on storage you will see supported controllers and part numbers
http://h18004.www1.hp.com/products/quickspecs/12475_na/12475_na.html
This is how we thank in the forum
http://forums11.itrc.hp.com/service/forums/helptips.do?#33
Enjoy:)
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тАО12-15-2009 03:04 PM
тАО12-15-2009 03:04 PM
Re: Hardware Error, Tape Drivers
You're getting A PCI Bus error which is causing the system to reboot.
What model controller are you using to attach the IBM tape drive drive to? It needs to be a supported controller and configured properly.
What model controller are you using to attach the IBM tape drive drive to? It needs to be a supported controller and configured properly.
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тАО12-16-2009 12:24 AM
тАО12-16-2009 12:24 AM
Re: Hardware Error, Tape Drivers
the link i posted shows supported cards and drives for your server..
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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