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Help!! 1785-Drive Array not configured

 
Ayman Altounji
Valued Contributor

Help!! 1785-Drive Array not configured

I have a 3000R with an external array, I took the server down then brought it back up. Now I have this error and it tells me that "Controller is not configured, drive positions appear to have changed, replace in original positions and reboot." That's a summary from the ADU and the Post screen.
I check the ADU and it sees all the drives on the two arrays (the drive cage and the 4214), I go to ACU and it sees a bunch of drives with no configured arrays.
I'm assuming my data is still there, but how do I get my configuration back?
Help!
I've gone through all the reseating stuff, rebooted a dozen times from it. I've also unplugged the drive arrays from the controller and system erased.
1 REPLY 1
Ayman Altounji
Valued Contributor

Re: Help!! 1785-Drive Array not configured

What controller? How old is it (it's possible that the battery backup is shot or some other issue has cropped up if it's been on all that time).