Help! BIOS update failed to reboot DL165 G5

[David Philander]

Did you manage to resolve this issue with your DL165 G5. I'm having the same problem after a firmware update. The fans running at high speed and nothing happens during startup.

[PaulCh]

Hi colleagues,
I am in the same position with my ProLiant DL185 G5. It is a cactus after updating ROM with recommended update - cp013066.exe. Update finished with message Successful and asked to restart server. Now:
- fans are running on high-speed,
- screen is black,
- NumLock is working on keyboard first 5 second after restart,
- Power-button is not working (can only unplug the power cables),
- Heartbeat is blinking on motherboard,
- SW4 to reset the BIOS doesnâ t help,
- no attempts to rear from USB-FDD or USB-key with BIOS updates,
- BIOS chip is soldered in.
Did anyone have any luck with this?

[Ed Andrade]

I'm having the same problem and have gone through the same steps. So if anyone has any resolutions to this I would love to hear them as well.

[PaulCh]

Hi colleagues,

I have no luck so far with this problem. I spent about 30 hours all together. There are some interesting links I managed to find but cannot implement. Probably you will have more luck/knowledge (or find something else):

1) General BIOS flashing facts. I learned several interesting things from here.
http://miro.pair.com/BIOS_Information.php

2) Flashing soldered BIOS connecting directly to by serial cable
http://mondotech.blogspot.com/2009/05/asus-p5b-deluxe-bios-recovery-spi-flash.html

3) How to fix boot-block and force BIOS to read from FDD or USB-stick
http://www.ehow.com/how_2185633_fix-boot-block.html

4) Direct micro-chip programming documentation, general information and etc for SST 49LF080A flash-memory chip.
http://www.sst.com/products/?inode=41352

Good luck!

HP official phone helpdesk is useless. Actually they are worse than useless - they are wasting my time - they put call on hold and never pick it up! I also sent an email more than one week ago and still receive no answer beside auto-reply. This is the last year my company pays for HP "unlimited support".

[Nitin100]

Any update?

[Pascal Normandin]

Has anyone been able to resolve this issue? I'm having the exact same problem.

Thanks

[Fabrice Bacchella]

Just get bitten by this trap too. How many servers have been destroyed by this â upgradeâ ?

[Kim Gregersen]

Why has HP not come back with a solution to this mess yet?

Now i'm stuck with a server, that I cant do anything with.

Has anyone found a solution for this ?

[Thomas Clodfelter]

Me as well on a DL185G5. HP Update breaks server. May be cause for legal action...anyone? HP needs to address this!

[Michael A. McKenney]

I had firmware 9.2 break two servers in December. HP will say you did not follow the procedures to upgrade. Try suing them.

Get a Carepaq and have them replace the hardware.