- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Help! DL380p G8 Wont boot!
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 11:45 AM - last edited on тАО09-14-2021 08:29 PM by support_s
тАО09-14-2021 11:45 AM - last edited on тАО09-14-2021 08:29 PM by support_s
Help! DL380p G8 Wont boot!
Hey Folks,
I hope this is the right forum for me to post my issues, if not, please boot me in the right direction. I have an HP DL380p gen 8 that will not boot, on start I get a flashing red health (4hz) LED, iLo basically just tells me that its a bios/hardware issue, but has no logs as to what the problem may be.
I have made a quick video showing my problem in more detail, and have already gone through the process of running a minimal config, and attempting to start.
The oddest part of this issue, is if I leave the machine unplugged for several hours, it will start up and run for between 1-5 hours, however that duration is trending shorter each time I start it..
Video Link: https://photos.app.goo.gl/bFWjXLC96kcuo87N6
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 12:02 PM
тАО09-14-2021 12:02 PM
Re: Help! DL360p G8 Wont boot!
How many RAM on server?
Can you check one by one?
After power supply also check failure chances to power supply or memory.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 12:09 PM
тАО09-14-2021 12:09 PM
Re: Help! DL360p G8 Wont boot!
I have just replaced one of the power supplies, with a known good unit. The problem persists if I take out all the ram in the system except channel A on both CPUs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 12:13 PM - edited тАО09-14-2021 12:15 PM
тАО09-14-2021 12:13 PM - edited тАО09-14-2021 12:15 PM
Re: Help! DL360p G8 Wont boot!
In this situation remove all RAM and add any new to test, same with power supply remove all power supply and check one by one.
The oddest part of this issue, is if I leave the machine unplugged for several hours, it will start up and run for between 1-5 hours.
This time if possible update the firmware, chances to solve the issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 12:25 PM
тАО09-14-2021 12:25 PM
Re: Help! DL360p G8 Wont boot!
i just removed one cpu, and all but one stick of ram (in channel A for Cpu 1) .. issue is still persisting.
have tested both power supplies individually.. no change
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 12:29 PM
тАО09-14-2021 12:29 PM
Re: Help! DL360p G8 Wont boot!
You already reseat try to Applied the hotfix. If succesful ok otherwise chances to board issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 12:32 PM
тАО09-14-2021 12:32 PM
Re: Help! DL360p G8 Wont boot!
I have not applied any firmware updates yet, I do not have an active support subscription. Can you tell me where I can download the update packages for this machine, and I can install through iLO
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 12:38 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-14-2021 03:06 PM
тАО09-14-2021 03:06 PM
Re: Help! DL360p G8 Wont boot!
I have flashed the bios, looks like it was the version I was already running. no change
System ROM P70 05/24/2019
System ROM Date 05/24/2019
Backup System ROM P70 12/20/2015
License Type iLO Advanced
iLO Firmware Version 2.73 Feb 11 2020
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-15-2021 07:00 PM
тАО09-15-2021 07:00 PM
Re: Help! DL360p G8 Wont boot!
Hopefully this is a clue to help diagnose whats going on with my machine. At the moment if I wait long enough between attempts, i can start the machine. It typically boots normally and loads into the OS... however it only runs for an hour, and then shuts down with the red light flashing.
Its strange to me that it boots and runs fine for this period.. any thoughts?