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Help! Have Serial Number, Need Model Number...

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JR_12
Occasional Contributor

Help! Have Serial Number, Need Model Number...

I have an old presario desktop, serial number DQ99CTPDD0H3. The cover (and serial # sticker) are long gone, and I cannot find the presario series and model # through any online suggestion I have seen.

Any ideas? Any way to search model # based on the serial #?

Thanks
3 REPLIES
Oleg Koroz
Honored Contributor
Solution

Re: Help! Have Serial Number, Need Model Number...

http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyMultipleLookup.jsp?locale=en_US&prodSeriesId=316558&prodTypeId=15351


Serial Number DQ99CTPDD0H3
Product Number 143491-007
Product Line Home Products
Product Description Pres 5855 K7/550
Country United States

Akos Hegedus
Valued Contributor

Re: Help! Have Serial Number, Need Model Number...

Information for Serial Number: DQ99CTPDD0H3


SKU: 143491-007
Description: Pres 5855 K7/550
Product Group: US Consumer PCs

Product Division: Home Products
Product Type: Home Products Units
Product Line: Pre-Merger Compaq Presario

Product Family: Presario 5800 - Cars II MT
Product: Presario 585x K7/550
Product Model: Pres 5855 K7/550

Manufacture Date: 13-SEP-1999


JR_12
Occasional Contributor

Re: Help! Have Serial Number, Need Model Number...

You People ROCK...Many Thanks.