ProLiant Servers (ML,DL,SL)
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Help! My Proliant ML350 will not start!

 
dwurdeman
Occasional Contributor

Help! My Proliant ML350 will not start!

I am hoping I may possibly get a reply to this before Monday morning. I installed a new tape drive in my server tonight. Shut the server down ok, and removed the power cords. I replaced the tape drive and when I hit the on button nothing happened: no lights on the motherboard, no lights in front, no lights on the back of the power supplies (this system has dual redundant power supplies.)I have double checked that line power is being applied to the power supplies. Unplugged the tape drive. But the server appears dead. I called HP tech support and he is sending me out a replacement Power supply backplane. Not only will it not be here for two days, but the tech seemed very unsure what would cause such a drastic failure. I am terrified that when I get the part and put it in that things still will not work. I am frantic because this is a very important server at our business running a critical business application. Can any advise on what I should do?