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10-06-2014 03:46 PM
10-06-2014 03:46 PM
Help Proliant DL380 E200i SmartArray Controller Fails To Initialise
Hello, i have a problem with my DL380 G5, recently add a pair of SAS 300Gb hard disk, but i have problem, the server can´t boot its show me this warning
This is the error:
1783-Slot 3 Drive array controller failure.
I have too another hd 146gb SAS and its not problem with it, its boot fine windows server 2008, i need to change the SO to the other hard disk in raid 1 but server sometimes detect them and another times not.
Mi plan is manage raid 1+0 only if i can make work the 300gb hardisk.
I had to many problems to install OS its took about 4 hours to be installed, cause the error, i had to reboot to many times and system load, after if you need to turn off or reboot the server, the system can´t be load cause this error.
When i connect the original hard disc its work fine, and the error doesn´t appear.
This is the model of the hard disk.
507127-B21 HP 300GB 6G SAS 10K rpm 2.5-inch Dual Port Enterprise Hard Disk Drive
Thanks for your coments
Regards.
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10-07-2014 06:01 AM
10-07-2014 06:01 AM
Re: Help Proliant DL380 E200i SmartArray Controller Fails To Initialise
-Update the E200 firmware to the latest version. 1.86
-If that doesn't work, update the hard disk firmware to the latest. (If you have another server at hand to do this)
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10-07-2014 09:06 AM
10-07-2014 09:06 AM
Re: Help Proliant DL380 E200i SmartArray Controller Fails To Initialise
Thanks for your coments, but i did it before, i was update all components of server, i used servicepack for proliant server, one of times that server can boot with these disck i can update all, controller firmware, hd firmware and all, but the problem goes on.
Another sugestion?
Thanks again.
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10-07-2014 11:58 AM
10-07-2014 11:58 AM
Re: Help Proliant DL380 E200i SmartArray Controller Fails To Initialise
Try one that is connected to the other SAS cable if possible.
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10-08-2014 01:52 AM
10-08-2014 01:52 AM
Re: Help Proliant DL380 E200i SmartArray Controller Fails To Initialise
greetings,
try the latest SPP, it is avilable on:
http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx
and run it offline, it will take care of all the server's firmware. use it offline, and you will see the updates running
Hazem Bahgat
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