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Help installing win2003 on DL360 G1

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feldpauschr
Occasional Visitor

Help installing win2003 on DL360 G1

OK I'm setting up a dev server for web dev and can't seem to get 2003 to install. It locks up when trying to enter the finial stages of setup (loading windows 2003). The current bios is P21 11/15/02, and smart array controller is v1.42. Tried using the Smartstart 5.50 and nothing happens. any help would be great.

Thanks
Ross
11 REPLIES
Mike Jenne
Occasional Advisor

Re: Help installing win2003 on DL360 G1

Have you tried booting off of a Firmware & Maintenance CD to ensure all your hardware is up to date?
feldpauschr
Occasional Visitor

Re: Help installing win2003 on DL360 G1

Tried the Firmware & Maintenance CD and ran into a similar problem I had seen trying to use the smartstart. It say "The firmware CD doesn't support deployment for this server". Stuck again. any thoghts.

thanks
Rob Leadbeater
Honored Contributor

Re: Help installing win2003 on DL360 G1

Have you tried using an up to date version of SmartStart ?

Version 7.70 should work on a DL360 G1...

Cheers,

Rob
feldpauschr
Occasional Visitor

Re: Help installing win2003 on DL360 G1

Yep tried 7.70 and still says it's not supported. Same as the maintance disc.
Marek Nelec
Honored Contributor

Re: Help installing win2003 on DL360 G1

SmartStart 5.50 is the last version that works with ML/DLxxx G1 servers. SmartStart 6.xx+ works only with ML/DLxxx G2+ servers. SmartStart 5.50 was released in 2002 IIRC, and I'm not sure that Windows 2003 was supported OS back then. Try clearing server configuration using SmartStart's 5.50 System Erase Utility.
Here's the HP ProLiant DL360 for Microsoft Windows Server 2003 software and drivers:
http://h18023.www1.hp.com/support/files/server/us/download/26032.html

P.S.
Your BIOS is up to date, but Smart Array Array controller is very old. But since current Firmware Maintenance CD does not support G1 servers, you can upgrade the firmware using Online firmware Update for Windows or Linux only.
feldpauschr
Occasional Visitor

Re: Help installing win2003 on DL360 G1

The SmartStart 5.50 did not work either, same message stating smartstart isn't supported on the server. This server is a compaq dl360 with Compaq Integrated Smart Array Controller. Let me know if anyone needs any additional details.

Thanks
Sebin Philip
Occasional Visitor

Re: Help installing win2003 on DL360 G1

Try getting into the Compaq System Configuration Utility when the server boots by pressing F10 during POST.

If you are not able to get in to the SCU by pressing F10, download the SCU available at the URL mentioned below and boot with the diskette-1 to run the SCU (it requires 4 diskettes totally):

http://h18007.www1.hp.com/support/files/server/us/download/13227.html

Change the Boot order in the SCU and then try booting the server from a floppy diskette or the Smart Start CD.
Neal Bowman
Respected Contributor
Solution

Re: Help installing win2003 on DL360 G1

Ross,

Try finding an older SmartStart Firmware & Maintenance CD, say version 7.4 or 7.5. I had similar problems with the 7.6 and 7.7 on a DL380, but was successful with an older version.
In the Drivers & Downloads, the only links for the firmware CD are for 7.5 and 7.4.

7.5: http://h18023.www1.hp.com/support/files/server/us/download/24777.html

7.4: http://h18023.www1.hp.com/support/files/server/us/download/23331.html

They are zipped ISO images, about 390M in size, but I think this will fix your problem.

Neal
Rob Leadbeater
Honored Contributor

Re: Help installing win2003 on DL360 G1

Hi,

I can confirm Neal's findings above.

I've just tried booting a DL360 G1, from Firmware CD 7.61 and it won't, saying its unsupported.

Firmware CD 7.40b boots fine.

I suspect the same will be true for SmartStart, even though the download pages for the DL360 G1 still show that 7.70 should work...

Cheers,

Rob
Neal Bowman
Respected Contributor

Re: Help installing win2003 on DL360 G1

Ross,

In response to Rob, any version of SmartStart after 5.50 will not work in the 360G1. These version will not create the F10 system partition nor copy down the utilities that reside on that partition. It sounds as if the NVRAM is corrupted in preventing you from completing the installation of Smartstart.

You can clear the configuration by enabling SW6 on the DIP switch bank #1. (You should be able to confirm which bank it is and location by reading from the service label on the underside of the the top cover.) Power down the server, and flip SW6 into the enabled (On) position. Power up the server and wait for 1 minute. Power off the server, and return SW6 to the original position. Power up the server again. You should be prompted for the OS you are installing. Select Windows 2000, and the older BIOS/utilities have no awareness of Server 2003.

If it were me, and SmartStart does boot up, I would run the system erase utility from the CD, and start from scratch.

Neal
feldpauschr
Occasional Visitor

Re: Help installing win2003 on DL360 G1

SmartStart Firmware & Maintenance CD 7.4 worked just fine. After all firmware was updated, I select the windows2000 install and installed windows 2003 with no problems.
Thanks
for everyones help.