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02-19-2018 08:02 AM - edited 02-19-2018 08:03 AM
02-19-2018 08:02 AM - edited 02-19-2018 08:03 AM
Hi, I bought a used server for home use and try to update the firmware, buying support is too expensive for me
Please help to download this firmware Version:2015.07.01 (A) (11 Nov 2015) https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_ce934189ac014577a4fbbdc7e1#tab1
Solved! Go to Solution.
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02-19-2018 09:59 AM
02-19-2018 09:59 AM
Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)
Hello,
you need a coverage in order to download Firmware, so I guess you will not be able to access the download.
"Critical" updates will remain free for downloads, so you may just wait for the next critical update (I think that such will be released soon) and download it.
Is there any specific reason for the BIOS update on your server ?
I am an HPE Employee
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02-19-2018 12:23 PM
02-19-2018 12:23 PM
Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)
Hi , krasinka1409
The last firmware is - Version: 2015.07.01 (B)(24 Oct 2016)
But you can make download if the equipment has the warranty
Because you need to vinculate the warranty to your account in the site
https://support.hpe.com/help/en/Content/contractsAndWarrantiesMain.htm#batchLinkTool
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02-19-2018 12:47 PM - edited 02-19-2018 12:52 PM
02-19-2018 12:47 PM - edited 02-19-2018 12:52 PM
Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)
Hello FabioC1
Yes, exactly as I said, access to FW without an "Active Coverage" any type (warranty/care pack/contract) will not be possible.
Except for "Critical" Updates, as listed here:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04044353
“Critical” related firmware updates (addressing safety and security fixes) will be made available to all ProLiant customers outside of a warranty or support contract and are governed by "customer terms of use".
The System ROM for the DL380p Gen8 (Version: 2015.07.01 (B)) is not "critical". It is an "optional" one, therefore the access is granted with coverage only. HPE Should release a critical update for the Gen8 Servers soon, related to the newly stated Intel Security Issues and this coming update is expected to be "crical" - free for download and accessible by everyone.
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02-19-2018 11:51 PM
02-19-2018 11:51 PM
Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)
Hi, thanks for the answer.
I separately bought a v2 used processor and the server does not start with it. I found that i need update bios to get it work https://support.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0110152
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02-20-2018 02:03 AM - edited 02-20-2018 03:43 AM
02-20-2018 02:03 AM - edited 02-20-2018 03:43 AM
SolutionHello Master710 ,
according to the document, you need BIOS "09/18/2013 or newer" . Has you server currently an older version than 09/18/2013?
Use following article and the "self-upgrade package" :
https://support.hpe.com/hpsc/doc/public/display?docId=c03911173
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02-20-2018 03:57 AM
02-20-2018 03:57 AM
Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)
Current is Version:2012.05.30 (A)
What is SPS and CPLD ?
I found a document https://support.hpe.com/hpsc/doc/public/display?docId=c03911173
there is avalible self-upgrade package, i think it's include all updates that i need.
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02-22-2018 11:25 AM
02-22-2018 11:25 AM
Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)
SPS refers to Standby Power Supply. CPLD refers to Complex Programmable Logic Device.
I am an HPE Employee