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Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

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Master710
Visitor

Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

Hi, I bought a used server for home use and try to update the firmware, buying support is too expensive for me

Please help to download this firmware Version:2015.07.01 (A) (11 Nov 2015) https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_ce934189ac014577a4fbbdc7e1#tab1

7 REPLIES
krasinka1409
Valued Contributor

Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

Hello, 

you need a coverage in order to download Firmware, so I guess you will not be able to access the download. 

"Critical" updates will remain free for downloads, so you may just wait for the next critical update (I think that such will be released soon) and download it. 

Is there any specific reason for the BIOS update on your server ? 

Best Regards
FabioC1
HPE Pro

Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

Hi ,  krasinka1409 

The last firmware is - Version: 2015.07.01 (B)(24 Oct 2016)

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5194969&swItemId=MTX_8ad21237a3ae4bdf9c066a1581&swEnvOid=4184#tab-history

But you can make download if the equipment has the warranty 

Because you need to vinculate the warranty to your account in the site

https://support.hpe.com/help/en/Content/contractsAndWarrantiesMain.htm#batchLinkTool

FabioC1 - HPE Pro

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krasinka1409
Valued Contributor

Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

Hello   FabioC1 

 

Yes, exactly as I said, access to FW without an "Active Coverage" any type (warranty/care pack/contract) will not be possible.

Except for "Critical" Updates, as listed here:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04044353

 

“Critical” related firmware updates (addressing safety and security fixes) will be made available to all ProLiant customers outside of a warranty or support contract and are governed by "customer terms of use".

 

The System ROM for the DL380p Gen8 (Version: 2015.07.01 (B)) is not "critical". It is an "optional" one, therefore the access is granted with coverage only. HPE Should release a critical update for the Gen8 Servers soon, related to the newly stated Intel Security Issues and this coming update is expected to be "crical" - free for download and accessible by everyone. 

 

Best Regards
Master710
Visitor

Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

Hi, thanks for the answer.

I separately bought a v2 used processor and the server does not start with it. I found that i need update bios to get it work https://support.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0110152

krasinka1409
Valued Contributor
Solution

Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

Hello Master710 , 

 

according to the document, you need BIOS "09/18/2013 or newer" . Has you server currently an older version than 09/18/2013? 

 

Use following article and the "self-upgrade package" :

 

https://support.hpe.com/hpsc/doc/public/display?docId=c03911173 

Best Regards
Master710
Visitor

Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

Current is Version:2012.05.30 (A) 

What is SPS and CPLD ?

I found a document https://support.hpe.com/hpsc/doc/public/display?docId=c03911173

there is avalible self-upgrade package, i think it's include all updates that i need.

Re: Help to download please Firmware Upgrade for HP ProLiant DL380p Gen8 (P70)

SPS refers to Standby Power Supply. CPLD refers to Complex Programmable Logic Device.

JillTech