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09-02-2020 11:56 PM - last edited on 09-03-2020 04:28 AM by Parvez_Admin
09-02-2020 11:56 PM - last edited on 09-03-2020 04:28 AM by Parvez_Admin
Help!
Добрый день. Проблема. У нас начал не стабильно работать сервер HP Proliant DL 380p Gen8. Позвонили в сервис, сервер забрали на диагностику, после этого сказали что требуеться замена материнской платы, выставили счёт. После оплаты привезли обратно, но материнская плата осталась старая, компаненты не тронуты, проблемы при включении те-же. Как узнать ревизию или серийный номер мат. платы которая изначально ставилась в этот сервер, что-бы были доказательства? Можно ли по серийному номеру устройства узнать серийники оборудования?
Google Translated:
Good day. Problem. The HP Proliant DL 380p Gen8 server began to work unstable for us. They called the service, the server was taken for diagnostics, after that they said that the replacement of the motherboard was required, they issued an invoice. After payment, they brought back, but the motherboard remained old, the components were not touched, the problems when turning on are the same. How to find out the revision or serial number of the mat. the board that was originally installed in this server, what would be the proof? Is it possible to find out the serial numbers of the equipment by the serial number of the device?
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09-06-2020 09:52 AM
09-06-2020 09:52 AM
Re: Help!
Hello,
You can check the PCA Serial # as this will tell if the mother board has repalced the PCA Serial # will be different. Provided if you have captured this details before and after the repair.
I am a HPE Employee