ProLiant Servers (ML,DL,SL)

How to reset users in bmc dl160g6 controller

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How to reset users in bmc dl160g6 controller

After using the ipmitool utility and assigning rights to the user, when trying to read the bmc sensor data, the controller reports insufficient rights:

/virtual-admin# dmidecode
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.
90 structures occupying 4598 bytes.
Table at 0x0009EC00.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
	Vendor: HP
	Version: O33
	Release Date: 07/01/2013
	Address: 0xF0000
	Runtime Size: 64 kB
	ROM Size: 2048 kB
		ISA is supported
		PCI is supported
		PNP is supported
		BIOS is upgradeable
		BIOS shadowing is allowed
		ESCD support is available
		Boot from CD is supported
		Selectable boot is supported
		EDD is supported
		Print screen service is supported (int 5h)
		Serial services are supported (int 14h)
		CGA/mono video services are supported (int 10h)
		ACPI is supported
		USB legacy is supported
		BIOS boot specification is supported
		Targeted content distribution is supported
	BIOS Revision: 8.15

Handle 0x0001, DMI type 1, 27 bytes
System Information
	Manufacturer: HP
	Product Name: ProLiant DL160 G6  
	Serial Number: confidential information erased
	UUID: 01F49DA8-8FFE-D511-9CF8-D8D385E44F3D
	Wake-up Type: Power Switch
	SKU Number: 491531-B21
/virtual-admin# ipmitool mc info
Device ID                 : 18
Device Revision           : 1
Firmware Revision         : 4.26
IPMI Version              : 2.0
Manufacturer ID           : 11
Manufacturer Name         : Hewlett-Packard
Product ID                : 0 (0x0000)
Product Name              : Unknown (0x0)
Device Available          : yes
Provides Device SDRs      : no
Additional Device Support :
    Sensor Device
    SDR Repository Device
    SEL Device
    FRU Inventory Device
    IPMB Event Receiver
    Chassis Device
Aux Firmware Rev Info     : 
virtual-admin# ipmitool sensor
Error obtaining SDR info: Insufficient privilege level
Unable to open SDR for reading

The same error when trying to request information from logs, information about the chassis, etc.

Attempting to reset bios and bmc with through jumpers  not success

How to factory reset the bmc user list?

How to restore access to the sensors and etc in the bmc controller?




Re: How to reset users in bmc dl160g6 controller


Good day,

We might need to check in LAB and required ceratin detail and it need indept analysis, hence kindly log a HPE support case.

I am an HPE Engineer.

Accept or Kudo