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ILO question: Agentless Management service NOT AVAILABLE

villarre
Occasional Contributor

ILO question: Agentless Management service NOT AVAILABLE

Hi, I have a ProLiant BL660c Gen8 ILO4 showing AGENTLESS MANAGEMENT SERVICE - NOT AVAILABLE under Information > System information.

 

Does anybody have any idea about what this is and if it's about any problem on the server?

Will ppreciate your answers!

5 REPLIES
Torsten.
Acclaimed Contributor

Re: ILO question: Agentless Management service NOT AVAILABLE

Is the agentless management software installed, the OS up and running?


Hope this helps!
Regards
Torsten.

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Jimmy Vance
HPE Pro

Re: ILO question: Agentless Management service NOT AVAILABLE

As Torsten has commented, you need the AMS installed in the host OS as tehre is some information iLO cannot get without it.

 

THis article explained AMS (it talks about Gen8, but AMS is the same for Gen9)

 

http://h30507.www3.hp.com/t5/Coffee-Coaching-HP-and-Microsoft/HP-ProLiant-Gen8-Agentless-Management-Overview/ba-p/108579#.VfBDkBFVirM

 

 




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villarre
Occasional Contributor

Re: ILO question: Agentless Management service NOT AVAILABLE

Hi, server is up and running, but I don't know how to check if it's installed? The server is running a RHEL. Thank you for your response!

Jimmy Vance
HPE Pro

Re: ILO question: Agentless Management service NOT AVAILABLE

you can run #rpm -qa | grep hp-ams

 

If you need to install the package, you can add the HP Linux SDR as a software repository for your system

 

http://downloads.linux.hp.com/SDR/index.html

 

 




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villarre
Occasional Contributor

Re: ILO question: Agentless Management service NOT AVAILABLE

The server doesn't have the package installed:

 

[root@usplsrobpidb13 ~]# rpm -qa | grep hp-ams
[root@usplsrobpidb13 ~]#

 

Not having this may be causing that NOT AVAILABLE message for the AGENTLESS MANAGEMENT SERVICE ?

 

Is there any potential problem not having it available?

 

Because someone reported that is not available but maybe it was always "not available" ? Thanks again!