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ILO report the wrong temperature value (0 instead of N/A)

xens
Occasional Visitor

ILO report the wrong temperature value (0 instead of N/A)

Hi,

 

I use hphealth (hpasmcli) under linux to manage / monitor my Proliant ML310G8 server.

 

The Threshold of the POWER SUPPLY BAY is reported wrongly:

Sensor   Location                           Temp           Threshold

#17       POWER_SUPPLY_BAY     27C/80F    0C/32F

 

it should be:

Sensor   Location                           Temp           Threshold

#17       POWER_SUPPLY_BAY     27C/80F    NA/32F

 

This cause hpasm to detect a failure (27°C insted of 0°C) and to shutdown the server

 


Here's the full output:

hpasmcli> show temp
Sensor   Location              Temp       Threshold
------   --------              ----       ---------
#1        AMBIENT              23C/73F    42C/107F
#2        CPU#1                40C/104F   70C/158F
#3        MEMORY_BD            29C/84F    87C/188F
#4        MEMORY_BD            31C/87F    110C/230F
#5        SYSTEM_BD             -         60C/140F
#6        SYSTEM_BD            49C/120F   105C/221F
#7        SYSTEM_BD            32C/89F    75C/167F
#8        SYSTEM_BD            31C/87F    90C/194F
#9        POWER_SUPPLY_BAY     31C/87F    115C/239F
#10       I/O_ZONE             25C/77F    60C/140F
#11       I/O_ZONE             25C/77F    60C/140F
#12       I/O_ZONE             26C/78F    70C/158F
#13       I/O_ZONE             27C/80F    70C/158F
#14       SYSTEM_BD            27C/80F    80C/176F
#15       SYSTEM_BD            27C/80F    80C/176F
#16       CHASSIS_ZONE         25C/77F    75C/167F
#17       POWER_SUPPLY_BAY     27C/80F    0C/32F
#18       POWER_SUPPLY_BAY      -         0C/32F
#19       I/O_ZONE              -         100C/212F
#20       I/O_ZONE              -         100C/212F
#21       I/O_ZONE              -         100C/212F
#22       I/O_ZONE              -         100C/212F
#23       POWER_SUPPLY_BAY     31C/87F    115C/239F
#24       SYSTEM_BD             -         65C/149F

 

I use ilo4 version: 1.13

1 REPLY
Oscar A. Perez
Honored Contributor

Re: ILO report the wrong temperature value (0 instead of N/A)

You need to call HP support and log a case.

 

Have you tried upgrading the System ROM as well? The System ROM gives iLO the configuration of the system, including the list of sensors and thresholds so, the issue could be ROM related.




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